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November 2023 by Hardy Helburn
Used to be great but new management is extremely rude and unhelpful. Told me my car was too dirty to clean.
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October 2023 by Rose Buckens
Thank you for complimentary car wash today. Last visit something was vacuumed up by mistake ! Great customer service !
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October 2023 by Frank
The guy in the front, the one who collected the money - with the beard, is not a good worker. He vacuumed and didn’t go under the mats. I told him that there is dirt under there and he said that there wasn’t. He picked up the mat and there was dirt. He went over it for about a second, didn’t get under the seat and hardly went along the side. They do the minimum at this place. It is also very high priced. I went to another place and vacuumed myself. We just moved here. I’ll never go back. It is the worst car wash I’ve ever seen. I get car washes every two weeks.
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August 2023 by J R Scappini
This place is terribleRude Staff that looks like they are all on home release and the worst wash aroundMy car came out filthy and I pointed it out and the manager got an attitude. My rims were still filthy and the back of my car was filthy as well. They should have noticed it and said hold on we ant to run this back through for you. Go to Torrington , this place is terrible. I cancelled 3 monthly plans
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August 2023 by Nikolas Weinstein
It was great! They had multiple diy vacuums, and great service.
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June 2023 by Artie P.
Horrible car wash horrible service never ever again and it was $35 for a car wash which is fine if they did a good job staff was so rude never in my life
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June 2023 by william smith
was on my way after hair cut out that way....my regular purple elephantdoes a better job....
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June 2023 by Ray W.
AVOID! They cracked our front windshield, then told us it wasn't their responsibility because it was the machine's fault and not theirs! The workers were rude and dismissive and completely unapologetic. It's mind boggling that I paid them to damage my car.
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May 2023 by Eric Edwards
Bad driveway, bad machinery, understaffed, decreased wash options. Went downhill fast, moving my monthly membership too Platinum. Their wash actually works.
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April 2023 by Devin Burkhart
The absolute worst! From the terribly rude and discourteous staff to the fact that they can't even maintain their driveway add on that they charge $21 for the most basic wash and dry; why would anyone ever go here?! It used to be professionally run and you felt as though the business owner actually cared; those days are long gone.
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April 2023 by Andrew M
Personal touch is an easy in and out experience. Staff is friendly and work hard. Thank you Anthony for keeping my car clean. Personal Touch customer for life!Services: Car waxing
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April 2023 by Donald Graf
Worst car wash around charge me for vacuuming never did it hardly wiped it down place is going downhill downhill
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March 2023 by Robert B
Thought it was full service. It's not truly a full service. Car came out still dirty.I don't know what happened but at one time a five star
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January 2023 by Terry W.
The past year or so, I feel the quality has gone WAY DOWN HILL. The attendants are just horrible at their jobs or just lazy. What does it take to spray down the car & brush the wheels, lower body & back hatch before sending it thru the car wash? Then at the other end they barely wipe you down. If it's really busy, maybe rush a little. But I've been the only one there & had to wipe down & clean everywhere they missed, when I got home. Unfortunately they're the only game in town & they know it. And the price keeps going up while the service goes down!
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December 2022 by Nicholas R.
I exited the car as the cleaners vacuumed the interior and asked me to go inside to wait. I left the auto wiper in the OFF position. After auto cleaning, all 3 wipers were totally broken as no doubt by mistake the wiper control stick must have been pushed into Auto postion during the cleaning. Ok, mistakes happen but what made the whole experience so much worse was the unfriendly way the manager dealt with this incident even though grudgingly they reimbursed me 90% of the cost of new wipers.