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August 2025 by Darrell Pagano
Beware !!!!!
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October 2024 by Adam Gervin
These guys moved my son’s dorm room into storage and back after the summer. Easy to schedule, excellent communication, on-time, and great value. I’ll use AMS every time because it’s a no-brainer easy choice. Shout out to Nick he’s the man!
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December 2023 by Caryl F.
Moving is stressful enough but when management and systems are inconsistent and not streamlined, miscommunication and confusion is almost always a byproduct of horrible customer service. Now, to be fair, not all the service reps were horrible, BUT one particular manager was beyond deplorable! Never in my life have I ever encountered a more unprofessional and unpleasant woman, who just so happens to be a manager. She hung up on me because I was voicing my displeasure in the way they communicated with us in trying to settle an issue THEY created. No concessions or honoring verbal commitments from other service reps (trying to be apologetic) however, from management nothing but utter disdain and to make matters worse: she canceled the move, hung up on me and kept our deposit. Needless to say, I don't believe in cancel culture but I do believe in holding ppl accountable and Amanda Pocevic is a horrible representation of leadership and reflects poorly on your company! Future customers, think long and hard before you choose this company!It doesn't matter what's in writing or what's verbalized over the phone. Good luck movers.
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December 2023 by Jimmy D.
To the consumer: do not book this moving company and run, don't walk, away from this company. If I could give this company zero stars I would. This company gave us the worst experience one could imagine with a moving company. First, the movers showed up at almost 2:00 in the afternoon and were very tired, even though I booked them almost a month in advance. The movers later proceeded to tell us that they were not even told about our job until they were about to clock out for the day, after completing their first move that morning. We were an after-thought. Second, I had told that this company was able to (and would) disassemble and reassemble our bed. We relied on that fact and it was a key part of our decision booking this company. The customer service rep put no qualifications on their ability to disassemble/reassemble; it was an unqualified "yes." Yet, when it was time to do so, the movers refused and said that it was "situational." Instead, they offered to break our $2,000 bed. When I insisted on trying to take it apart myself (since I was given no other option), they stood around and watched. One even had the audacity to ask my wife and I whether we "knew [they] were coming" that day. To make things even worse, I was misled into thinking that a call I received earlier that week was an approximate inventory. That is not true. It was a complete inventory - which I was not given a chance to review. The customer service rep, Cliff, called me in the middle of my work day, and wrote down the items I orally told him on the call that we would be moving. I was never given a chance to ensure that he accurately recorded every item I listed for him, nor was I told that if I did not list an item, the movers would not move it. Additionally, due to the unscheduled nature of the call, I was not home and able to visually review our packed items and space as I participated on the call with Cliff. Cliff also told me this was a big job, that he would send three guys, and that we would get preference in scheduling because I scheduled so far in advance. Lo and behold, the movers refused to move anything that was not exactly "on the iPad." They told us that their dispatcher told them our move was a quick job, 2 hours tops. The movers proceeded to argue with us for almost twenty minutes about moving over half of our items (despite having stood around for an hour while I took the bed apart by myself), and then when they moved the two TV's which I had listed on my phone call with Cliff, they were careless, neglected to wrap one of them, and broke it. My wife and I had to take 8 car loads full to the brim in our SUV's to move everything the movers refused to move. There are countless other items that were partially broken in this move, too (structural pieces of the bed broken off, a leg of the dresser broken off - the movers left that one on its side for me to single-handedly fix and move to its spot in our bedroom, a stud missing from our chair, a leg of our entertainment center broken off, and paint chipped from our China cabinet and coffee table). I have never seen such an unprofessional company. I learned that two drivers quit a couple days before, and while I sympathize with their scheduling issues, I wasn't ever notified that the company would have insufficient capacity to complete our job. When I called to ask for a partial refund the following business day, I got shuffled around for half an hour and got nowhere with them. There are so many other moving companies out there and I would never use this company again and would recommend that any consumer who wants all of their items moved, and moved in one piece, to steer clear.
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November 2023 by Adam H.
unreliable!!!!left us stranded on a friday afternoon!!!!do not use!!!!!!!!you will be sorry!!!!
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October 2023 by Kirsten W.
Our experience with this company was terrible. They had an estimator review our items to be moved, gave us a quote, confirmed twice that they could move two heavy pieces. Then on the day of the move they showed up and said they can't move the two heavy pieces and most likely they were not going to move anything. We called management for an explanation and management was extremely rude, and gave a half hearted apology. Needless to say we sent them home, and now we have no movers. Typically we prefer to give good reviews but this was an extremely unprofessional company.
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August 2023 by M. L. Parker
I had a great experience with All My Sons in CT. Amanda P. was incredibly kind and knowledgeable about the area when I scheduled my move. Nathan, Cameron, and Clayton arrived on time and completed the move in the designated time frame (which isn’t always the case with other companies). They were even friendly to my dog! Highly recommend.
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August 2023 by L C.
This company is a bunch of lying scammers! Do not use this company!! They charged my 82 year old uncle twice of what was quoted showed up 7.5 hrs late!! Coerced my uncle to sign a forced contract before the delivery to his new address was complete!! And lets not forget they severely damaged his expensive Queen Mattress and mattress topper they did not take his step ladder of the truck, so basically stole it. When emailed to inquire about a refund. They completely ignored the request. Moving on to further measures to dispute the transaction and damages! Run. Mitchell Cohan
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August 2023 by Yuliya G.
Untrained and very slow movers. Damaged door, scratched wall. Did not remove shelving from bookshelves - everything was crashing and banging when they moved shelves. Piano was on their inventory - yet they came not equipped for moving the instrument, tried to get out bringing it into the new place (after removing it from old place); finally did it - 3 guys seemed to have a very hard time - one seemed to have health condition, I honestly felt very bad for him having to do it without proper equipment. And when they left I noticed that my new beautiful wood floor was badly scratched. They took forever and did a lousy job.
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August 2023 by melissa ..
I booked two moves with All My Sons this past July. The first move was to a storage facility, and two weeks later a move from the storage facility to our new home. The first move went ok- the second move was confirmed by Teresa at about 10:30 AM the day before for 7:30 AM. I received a second call from her at 4:30 PM CANCELLING MY MOVE FOR THE NEXT MORNING - she gave me a date 2 weeks later!!! They left me scrambling for a moving company for the next morning. She said their truck broke down- I would have to believe they have more than 1 truck and that they must have contracts for rental trucks when this happens. Also, when unpacking, we found they had wrapped TAPE on our wood furniture and missing pieces from our bookcases that were very expensive. I would NOT recommend!!!
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July 2023 by Jae Wook K.
I would stay away from this moving company.Two days before my move-in, I called the company for confirmation, and they told me my move will happen on the afternoon of July 29. My 21-floor apartment only has two elevators, so I booked one of the elevators in the afternoon.On July 29, without notifying me the day before, the movers just showed up at 8:00 AM. I don't know if this company is operating on British time, but 8:00 AM is definitely not the afternoon in my definition. Because another resident had the elevator booked during this time slot, we had to use the non-moving residential elevator. Because the residents of this 21-floor apartment had to use the elevator as well, we could only move bit-by-bit. According to the movers, the moving process took 2 hours longer than what it would have taken if they had come in the afternoon like they were supposed. As a result, I was charged about $400 dollars more than I was supposed to.The driver told me that this company does this quite often and that they had to cancel someone's move because the management sent the movers out at the wrong timeslot. I called customer service to complain about this issue, but they refused to reduce the fee even by a penny for a serious mistake that they caused.This company clearly has issues to sort out, so I would strongly recommend against using this company before they resolve them. What is the point of using a big and expensive moving company that can't even take care of basic tasks? Just find a more local moving company that stays on top of their stuff.
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July 2023 by Sondra Lintelmann-Dellaripa
It’s like having a loving, compassionate family lead you through your move.I was a mess. Anxious, uncertain, having never moved before this was a gigantic event for us. They say moving is among the top three most stressful situations. I can attest to that.But EVERYONE at All My Sons were so kind and understanding!! I cried everytime I spoke with Theresa, Cliff and others there, because they were so empathetic and made me feel so cared for through it all.They told me they were putting their most experienced guy on our move. They knew how this would comfort me. We were downsizing from a 3200 sq ft colonial to an 1800 sq ft townhome. Decisions!!!Their best lead guy, Tim Rogers showed up right on time. He called me thirty minutes ahead to let me know they were close by. He brought four great guys the first day. They settled my nerves by doing a complete walk thru with my husband and me, looking at all the tagged items to be packed. They were also picking up all of our China and glassware and other kitchen items.They started right away. I am impressed by how efficient they were! And through and careful! From caring for the house we were leaving to caring for the new townhome, they laid down runners and wrapped everything in blankets. Paintings and mirrors were wrapped and placed in special boxes. They even packed the food from the pantries!By 2pm on the first day the first truck was full and they drove straight away to unpack at the townhome. They placed everything where directed and even moved things when we decided to make a change. They even remade the beds!The second day was just as fabulous. I cannot praise this company and their team enough. They will always be our go to for moving needs - they’re family now!!
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July 2023 by Logan C.
Let me add to the chorus of people who are absolutely correct when they say this place is awful. The office gives a low ball price to get you to sign up and then charges you twice that amount or more. I feel ripped off. Simple local move. Avoid this place. Sam is the office staff member who promised a MUCH lower price than actually charged. The 2 men who moved us did a good job, my issue is with this company's sales practices
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December 2022 by Denise Roberts
My experience with this company was very positive. They responded to my initial call immediately. They arrived on time and made the move efficiently and with care. The two gentlemen were very polite and even offered to help me move some of my existing furniture around. I would certainly recommend them.
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December 2022 by Joey H.
They stink. Very unethical. Would not send me a final receipt. Overcharged and then ghosted me. Movers were inefficient and lagged to stretch out time. Assembled my furniture in the WRONG WAY. Use some other business. The manager hung up on me and said " too bad". They are not reliable.
