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June 2024 by Steven Friedler
Danny was very helpful in setting up my accounts and helping me when I was stuck with my online banking problems.
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June 2024 by Jim W
In July, 2023, I opened a 10 month CD at 5.5% APY at the Madison branch of Citizen's. The banker who opened the account was Daniel Randazzo, and he assured me and my wife that he would email me just before CD maturity so that I would be able to decide whether to renew. No such email or letter was forthcoming to our Florida address, and, when I went online to check the account info today (06/04/2024), I saw that the CD had matured just over one month ago. The new CD interest rate was seen to be a paltry .25%, so I immediately called Randazzo to close the account without penalty, since he had not fulfilled his obligation to warn me of upcoming maturity. He insisted that closing the account would result in a penalty of around $300.00, and, since I no longer want to do business with Citizen's, I had to accept the penalty. Needless to say, I will never again do business with Citizen's Bank
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February 2023 by Kelly Stoyak
Whether going inside to conduct business or going through the drivethru - it was a quick trip with friendly staff today.
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November 2021 by Corinna Kraemer
Had a set appointment with the branch manager Farah Khalid and she did not show.
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July 2020 by Blue Bleeder CT
This is a handy drive up ATM. It is convenient to downtown and my bank which does not have a drive up reimburses the fees
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February 2020 by Blue Bleeder
First Bank that required non-customers to pay $7 to cash a check issued by one of their account holders
