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June 2025 by Denise Fee
On Friday, I placed a same day delivery for a medium size chocolate lovers dessert board ($99.00). I added on a ballon bouquet ($19.99) and a 4 pack chocolate truffle cupcake ($16.99). My order total, including same day delivery was $152.22. It says that all residential deliveries will be made by 7:00 pm. It did not arrive until 8:04 pm and there was NO balloon bouquet. I have called this Madison location a few times and sent messages thru their website for a refund for the balloons. I have gotten no response.
STAY AWAY FROM THIS LOCATION.....EVEN A ONE STAR IS TOO MUCH BUT I HAVE TO GIVE SOME RATING.
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April 2025 by Paul Adair
Amazing arrangement, great price and excellent customer service… high recommend this place for every special occasion
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August 2024 by Victoria White
AWFUL AWFUL AWFULLLL!!! I ordered an edible arrangement that exceeded $150 and it was delivered discolored, rotten and FROZEN. This is absolutely disgusting. They even implied this was a lie because apparently “all of the arrangements sit on a truck together and no one else had an issue with their delivery that day.” How humiliating that I ordered this as a thank you to a medical practice and this is how it came out. I called Edible Arrangements and they offered no solution because the office threw away the rotten fruit. The recipient even told them they could see it in the dumpster to show that they weren’t trying to get anything for free. Apparently, they wanted to take the rotten fruit back in order to replace it. There is literally no customer service here. They never even called me to tell me there was an issue. You’d think they would since I was the person who paid for it.
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October 2023 by Sue
Worst service ever. Rude to customers. Would never recommend!!
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August 2023 by Murat Karacayli
Very fresh fruit and good service
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August 2023 by Mike Ola
Amazing joint. Check ‘em out. You’ll love it ?
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August 2023 by Annette Mehan
Delivery was right on time and the recipient was very pleased with the fruit arrangement.
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August 2023 by Kathy Geiger
Very helpful. Great service. And product looks amazing
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August 2023 by Lori Boran
EXCELLENT SERVICE. TRIED TWICE TO DELIVER & FRIEND WAS NOT HOME. I WAS CALLED TO INFORM & AGAIN, FINALLY WAS ABLE TO DELIVER AFTER 5..THANK YOU SO MUCH FOR TAKING THE TIME TO REDELIVER..FRUITS DELICIOUS !!
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August 2023 by Maria Hacker
The driver was very kind and patient with me while directing him to our house as it can be difficult to find with the gps
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August 2023 by Burcu Durmus
Best costumer service and workers are so friendly.
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August 2023 by Kubra Akkaya
an amazing staff!!! The fruits are very fresh and I had a great experience ever since the owner has changed.
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August 2023 by Hakki Akkaya
Delicious items and clean
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August 2023 by amanda williams
Establishment has gone downhill with the new owners. They have discriminated, belittled, refused to pay, and verbally abused long term employees. Would not recommend!
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August 2023 by Bonnie Doolin
Edible Arrangements delivers!!!
