April 2025
I had a rough experience at another location earlier today, but Madison turned things around in less than 10 minutes. I want to give a huge shoutout to Dan—he not only resolved my issue quickly but went above and beyond to help me maximize my savings. He’s an absolute gem, and I’m so grateful for his help and expertise
July 2024
Staff are very friendly and the place is very clean.
April 2021
I don't know about other Key Bank locations, but the branch in Madison is wonderful. It feels like a small town bank where they know and like everyone who walks in the door. They take the best care of all of their customers, and I highly recommend them. The manager and the tellers are all great people.
