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December 2023 by Jessica Warner
The All State office at 555 Main St in Manchester is wonderful. I have had several issues between car and home and the response time is amazing. Brent and Andy are incredibly helpful and go out of their way to solve whatever the problem may be. I don’t have to go through an 800 number and lots of people I don’t know at a call center. I can email one of them or call them and get an answer. They are the best!!!
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September 2023 by Courtney Thieke
Bought a new car. Called Allstate to swap over insurance in the middle of things. Went more smoothly than other parts of the transaction. Thank you, Allstate for helping me get my new car on the road so quickly!
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August 2023 by Cynthia Kaplan, LEED AP
Fast, friendly and professional service!
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February 2023 by Angela Wolf
Allstate Insurance provided answers to my questions and were genuine in their means to getting me the help that I needed when I was in an unfortunate time constraint. I'm so thankful for the service that they provide and have provided for me and my family over many years!
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December 2022 by noelle schutte
Everyone I talked to was very nice & helpful. They took they time to answer all my questions. The customer service I was great.
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December 2022 by Mark Rozario
Bunch of liars. Never again. I called to make changes of a card for payment they told me they will refund it and when it was time they started with their excuses and their inability to do it.
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October 2022 by Joseph Unitas
As a new customer, I am extremely satisfied with the attention I have received. They are on top of any changes to my policy and have fair pricing. Always available for questions, and knowledgeable.
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October 2022 by Dr. Monica Gee
I thought USAA was the best and was afraid to get other insurance company ,Until Allstate with Andrew Smith team came along . Top notch service. Customer service is 500% and the whole team there is professional, kind , and so knowledgeable .Great Training because everyone in that office will treat you the same. I will always stay with The Andrew Smith Team. Thank you all from the a person who can't stand change. Thank you for get service. Truly. M. Gee
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August 2022 by Liz Stevens
As a customer of Allstate for more then 20 years , I was able to go in and get the answers I needed to feel comfortable with my home insurance coverage in a ever changing economy. Sometimes you just don't understand the numbers and Brent took his time explaining why the numbers had changed and why we needed the coverage we have. They were Very patient and helpful .. I was very pleased ! I hope to be with Allstate another 20 years !
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April 2022 by Dan Pensak
Great and classic local insurance agency with a customer service element that is really hard to find nowadays. Only problem is… Allstate is really not competitive compared to most all other providers unless you want to bundle your home, (3) cars and your catamaran and dune-buggy policy all in one.
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October 2021 by Dorothy Frazier
Very pleasant and helpful.
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October 2020 by Neil Domer-Shank
Andrew Smith and his Allstate group have been FANTASTIC. They found the lowest rates, work easily with us during claims, and have a nice personal touch. When we switched over mid term with a new vehicle, they had coverages ready before we even completed the vehicle transaction. I highly recommend this group!!
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September 2020 by Deirdre Purdy
Great customer service! Knowledgable and friendly!
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February 2020 by michael walker
Great customer service
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January 2020 by John Tindall
Great, helpful, and personable service. Some sort of mixup occured between the franchise and the home office resulting in our policy being cancelled. It was reinstated without a lapse in coverage but just annoying with cancelled checks, etc., thus the 4 stars.
