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December 2023 by Harry Kane
This is a good bank with good people. I run a business and I go there often and have positive interactions with the bankers.
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March 2023 by J
ATM ate my money and didn’t deposit to my account , and customer service and representative at the branch couldn’t even give me a date or anything for when I will see my money on my account. Tremendous holds on the phone and no help given.
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October 2022 by Linz N
They WON'T pick up their phone when their clearly open!!! ?I've been calling during their hours of operation.Very poor customer care.Fix this issue so future people can have their questions answered like mine.
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August 2022 by Maulooch
Never open. Should be open Saturdays...
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February 2022 by frank strano
No one answers the phone then they hang up on you
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January 2022 by Linz N.
They WON'T pick up their phone when their clearly open!!! ?I've been calling during their hours of operation.Very poor customer care.Fix this issue so future people can have their questions answered like mine.
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December 2021 by Nathie Avril
The only reason I'm giving 1 star it's because there's not an option for no star. My husband went to that location to close his personal account. He gave the teller the card linked to that specific account. The teller went ahead and close our joint account. Of course when it's closed it cannot be reopened, so I have stuff bouncing left and right because of someone mistake. Not to mention a 40 min that I spent on the phone because another teller from that same location told me that back office could reopened the account for me. But they could not!
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November 2021 by Ganesh Kaparthi (Ganni)
Let me start with the word True Digitalization, forgot my wallet in need something that can’t wait for the morning. Staff has helped me on getting what needed using phone. Just amazing.
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September 2021 by TheConfusingWords
Came in here and waited for over 20 minutes, twice now, without even being acknowledged. It’s great. Plus the parking lot is a mess. Tons of potholes. I’ll never be back to this location again- and if I have this bad of an experience at another location like this I will close my accounts with BOF and give another bank my business. There’s no excuse to ignore customers entirely. Not even a “we will be with you as soon as we can”
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September 2021 by Rahul Roy
It happened with me twice when I came 15-20 min before Saturday closing hours , and the lobby is already closed. I would not visit this branch anymore.
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August 2019 by S G
Before leaving for Cairo Egypt my brother closed his account and they gave him Cashiers check which is made out to him. We were led to believe by the branch manager of Manchester, CT bank of America that it will be no hassle to deposit the check. This was wrong, my brother has been trying for months with no success. We have called BOA over and over again to be treated poorly, and not have this issue resolved. There agents are rude, unhelpful, and need a lot more training. I hate this bank and i will be filing a complaint against them with consumer protections.
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January 2019 by Brandi Smith
Will never bank with this company ever again. They are so greedy for money it's a shame!
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November 2017 by jannatul wakie
All the employees are awesome , wonderful service great people ,great place. Love to do business with them .
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March 2017 by Nancy Colon
Looking for quick and great service, this the place to go for banking. They are welcoming and helpful.
