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April 2024 by Shana Collins
This big Y is the worst most inconsiderate store I have ever been to I will NEVER I LITERALLY mean NEVER come here again I feel as though i was targeted… My wife and i had a 12 pack of Mikes lemonade and was told by the store manager he can not sell it to me because it was after 9 and when i said ok I’ll just go to the package store they close at 10 the manager then said “oh wait they close at 10 let me check” and of course he was wrong oh and then as my wife and i are exiting the store mind u she’s in the electric cart with a cast on her leg the associate proceeds to ask her can she walk to the car NOW IM in rage….Next best thing for me to do is call corporate and of course raise Hell …. If i could not give NO stars then thats what they’ll get BUT since it’s mandatory to put this 1 star in order for me to leave a review I guess they can have the 1 star
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April 2024 by Danyelle Puzzo
It's funny that I have put in a review awhile ago and because it was a negative experience you took it down, but I see you did something about that employee thank goodness because she was not a very good person let alone customer service person! Beside all that I still shop here and its just another grocery store that overly prices things because of the economy
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March 2024 by Carl Traceski
I used to like Big Y. Very clean, courteous staff. The Big Y offers are not as good as they used to be, however. Update: prices more than the rate of inflation. From five stars to 4
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March 2024 by Paul Brightly
I like it but part of me feel like Waldbaums is coming back because I see Food Club brand stuff that used to be in Waldbaums. Waldbaums was one of my favorite grocery stores. Anyway Big Y have good food and my favorite is their Fish & Chips and their Waldauf salad. The customer service have always been good and they will refund you your money ? if they overcharge you especially for an item that was on sale.
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March 2024 by Arthur Jennings
Not a fan of self checkouts
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March 2024 by Sarah Jones
Love it the best store n the area
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January 2024 by bradley sherwood
I shop Big Y often. I went in at 415 and went to get slices at the pizza shop. There were literally 4 people who wanted slices as well as myself needing 5. They had 0 slices of any pizza. I went on to do some shopping for 45 mins and returned to find still no pizza in a Friday 4-5pm. I sat at deli for 10mins to get lunch meat and watch at least 10 other people ask for pizza slices and when they were coming out. They said we are making other pizzas for customers. Talk about alot of lost money. NOT EVEN 1 CHEESE FOR OVER AN HOUR. must have been 50 people they turned down. Really lame and DISAPPOINTING for many customers
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January 2024 by Taneisha Greene
When you talking about clean and fresh this is the place to shop for your food.i love, love big Y
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December 2023 by Kristie Ferguson
Big Y needs to learn how to train cashiers so they know how to do the job . Maybe then issues won’t come up and you have to get stuck talking to the manager at the Manchester location, because if you get stuck talking to her.. warning: she is NOT helpful in finding a reasonable solution to your problem and she’s kind of rude in the way she talks. A simple problem that could have easily been solved made a life long customer walk out and want to never return.
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November 2023 by Space Vagrant
The store is clean and kept well stocked. The staff is friendly. Produce is fresh and the app has quite a few useful features as well.
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November 2023 by Surupa Basu
I went to get milk today at around 5:45pm. There was milk spilled on floor. One older gentleman was helping out other older customers in getting milk. He had a fat free milk in his hand which those customers didn’t want and I said I want that. He completely ignored me so I just went ahead and took one. He was so rude and behaved so bad in front of other customer that he asked me not to go which is a lie he never did. He was too busy helping those customers. If you want people to not go in when milk is spilled , put up a board and say don’t go and attend to all customers don’t just one. Racism much!!!! Audacity to behave rudely with me!!! For what!! I have a sick family member at home for which I just needed milk. And it’s festival day for Indians. Do you even have decency to respect all culture and all age. Next time someone behaves like this I am going to sue bigy for promoting racism and discrimination.
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October 2023 by Hazar A.
Extremely bad pizza and bad chicken. The pizza was extremely bad. My stomach hurt so bad and I had to go to the ER. The chicken was really bad. The man on the phone wasn't paying attention to what im saying at all. I had to repeat things 4 times this is crazy Big Y. I'll never be back again.
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October 2023 by Nicole Neustadt
Has some unique brands that my husband and I specifically come here for. We like that it is smaller and fairly easy to navigate. Remkved one star due to lack of bicycle parking. With manchester moving toward bike accesibility, a bike rack or bike parking would be appreciated!
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October 2023 by Sandra Downie
Big y has a lot of unique foods and it's interesting to see and try out. Their shelves are usually stocked pretty well too
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October 2023 by L L.
This is an update to my initial review. I greatly appreciate your response Bree. Thanks for being so thorough. I will definitely try the Ready chef go dishes now that I understand!
