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January 2024 by crazy turtle
Chris the store manager was incredibly unprofessional and told multiple lies when asked by costumer to correct staffs mistake. Boot barns policy is full refunds on products unworn and unused within 60 days if sales with no other specifications listed in store of on any corporate sites yet I was refused a refund 10 minutes after purchasing. Save your money!
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January 2024 by Samantha Vanleuvan
Had a horrible experience with customer service. Do not shop here unless you want to be Sold Boots that are two different sizes With no clear marking or indication by staff and then be told that it is completely customer's responsibility. Even after a long conversation with the manager and customer service who stated very clearly that it needed to be taken care of in store and was not the standard practice Or any practice the customer service representative had had ever heard of. with this chain, Nothing was. Do not shop here if you do not want to be robbed and bullied by the staff when you do not Follow their arbitrary rules that are not clearly communicated to the customers.
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January 2024 by Keith Barnett
Check the size of both boots because if they sell missmatch sizes and they wont let you know there missmatch intill you try to return them or have the issue fixed then they will tell you they cant fix the issue your stuck with a pair of boots you cant wear
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January 2024 by Jason Schmidt
Fantastic selection!, awesome employee's, A place for the whole family. It's just a great experience all around.. Thumbs up in my book.
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December 2023 by Polly Edwards
This is a gorgeous store with all sorts of cool boots, particularly heavy duty, work boots and cowboy boots. I was looking for snow boots so this was not really the place for me. But were I to be looking for some awesome cowboy boots. This would be the place to shop!
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December 2023 by Queen Sassy
Reasonable pricing. A decent selection of women's cowboy boots.I am very happy with the hat I bought also. Friendly, helpful staff is nice to see.
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December 2023 by Henry Lopez
Good-looking products and reasonably priced. My son found multiple things that he liked and purchased at a reasonable price. Good experience.
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November 2023 by Amanda Sosnicki
This place is AMAZING! I’m so happy we came across it and we will be repeat customers. Their boot selection and pricing is just gorgeous! The clothing and accessory options too are endless. I could’ve spent hours perusing that store if I didn’t have my 2 year old with me. However the staff was amazing with her and didn’t seem to mind she was running around in an adorable pair of boots she tried on. Melinda particularly was wonderful with my daughter. All the staff was wonderful and accommodating and constantly checked on us without being overbearing. We left with two pairs of gorgeous Ariat adult boots and the supplies to keep them in good shape! We cannot wait to return to this location. Thank you so much! (Pictured are my gorgeous boots I got today) - another bonus I’m a size 11 women’s and I always have trouble finding great boots/shoes in my size …. There was no shortage at Boot Barn!
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November 2023 by Teresa Jones
The friendliest crew in retail! Always there but not pushy, very knowledgeable. We drive pretty far to buy jeans, and we're never disappointed. Lots of selection for both women and men.
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November 2023 by Mitch Saba
Had never been in the store before. I was impressed at the selection, customer service and vibe of the shop.
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September 2023 by Kayla Cooper
Right as I walked in Brianna greeted me with no hesitation and helped me without me asking! I don’t really enjoy shopping but she made finding a pair of boots and a hat fun. Will definitely be back, did not know there was such a huge selection of cute clothing and all the staff was extremely welcoming
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September 2023 by Owen Cloukey
Large selection of boots and clothing. Cashier was very helpful with a coupon and discounts. Many belts and hats as well.
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August 2023 by Marty Pitts
Very nice shop to go shopping great prices for the quality of the clothing and boots they carry hats very nice
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June 2023 by south african american
Awesome place
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June 2023 by joanne stewart
They have a great selection! I'll definitely shop here again.
