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December 2023 by Caron Gahr
As a newbie to fine jewelry I needed a knowledgeable place to help me create some rings made from my deceased mother's stones. The jeweler here was WONDERFUL, patient, experienced, and very talented. I ended up with a beautiful one of a kind engagement ring as well as a multi-stone unique creation with several other stones. Highly recommend this spot for any of your jewelry needs.
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November 2023 by Donna Connolly
One and only Jeweler I would go to.. The Bray's are the best
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August 2023 by Faith McCann (Enchantments Sacred Space)
Amazing selection, personalized service, fair and reasonable prices. Excellent work with repairs. Very high quality. Highly recommend.
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June 2023 by Jeremy K.
mids, 3.5 i suppose, would have rounded up if my situation worked out a bit differently. I guess local is still better then (linked) chain, but still have some concerns. had wifes ring fixed here two years ago, loose rocks, they fixed it and off we went, well the ring lost a couple more tiny stones (wear and tear?) i guess it happens, so back i went. comparable price i guess for 2 years ago, but still kinda burns a little had to have the same job done i paid them for 26 months ago, guess that how it can be (her other rings have not had this issue...) was mentioned if this happened again to do a full reset, but i dont think were going to go there (not the hope diamond!) nice people and i feel better taking my $ here then a chain (lol) in fact, i would never visit a chain jewelry store, so if you feel the same, check out bray. all i gotta say about bray
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May 2023 by Grahame W.
I highly recommend them. We've been customers for nearly 25 years. They still recognize me every time I come in to have my wedding ring cleaned.
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March 2023 by James D
Great jewelry, They take care of all your needs. Very personable and knowledgeable of all aspects of the jewelry industry.
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February 2023 by Barbara Turley
I like going to Bray jewelers in Manchester, CT, for repairs because the work is done well, by pleasant people, for a reasonable price. It is a well-established business, and I trust them. I like that they are local, so I’m supporting a small business and my town. Also, the shop is beautiful with a relaxed and quiet atmosphere.
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January 2023 by Peter Beaulieu
The only jewelry store I use for the past 25+ yrsBest custom jeweler I've ever had the pleasure of buying from
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January 2023 by Stef Digs
I am a metal detectorist and dug a circa 1880s Victorian wedding band, the age and style of which were confirmed by a jeweler who specializes in Victorian and Georgian pieces. I cannot stress how much I wish I’d taken my ring to that jeweler instead, even though she’s a 3 hour drive away.When I dropped this off at Bray’s, I explained my sentimental attachment to this ring (it is my first dug piece of gold), and asked if they understood that it was an antique. The owner glanced at it and said, “of course, looks old to me.”I’ll begin by stating that this ring acid tested a strong 14k at home, and I brought it in for a simple solder and polish. 3+ weeks later, I get a call from a young woman saying, ”the item is ready,” nothing more.I get there, and the solder job looks like a child had done it. I was not satisfied, and it wasn’t polished like I had asked. The young woman said I was welcome to leave it again, but I declined because I don’t live close by. I offered my patronage because my family has given them business for over 50 years. I asked to speak to the owner, who came out and said, “your ring isn’t gold, it probably can’t even be polished. My jeweler has been doing this a long time and he said it was a nightmare to solder.” I guess he didn’t expect me to advise that I acid tested it at home. I also explained that, given the ring was in the ground for at least 130 years, it would’ve seen freezing conditions many times, and it was also next to a fire. He completely blew me off. It’s interesting to me that I didn’t so much as get a phone call to let me know the repair was going so poorly, or that they didn’t think it was gold.The kicker and ironic insult? The owner said, “by the way, that doesn’t even look old.” That’s funny, given he said the opposite when I dropped it off, and that I had a true professional advise the age. Did I mention this was found 10” in the ground at a site that has produced 1700s to late-1800s relics and coins, with zero modern pieces? Oh, and another “reason it couldn’t be gold” is because it’s unmarked. MANY antique rings are unmarked. You’d think a jeweler would know that.PS, I shined it up with a silver polishing cloth in about 20 minutes once I was home. I guess that was just too much to ask of them to give it a shine, huh?NEVER, EVER trust Bray’s with your antique jewelry! They don’t have a clue what they’re looking at and if it’s a small job, I can assure you, you’ll be far from a priority.Rude, not knowledgable, and unprofessional sums up Bray’s.
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December 2022 by Hunter Muhlhauser
Great local store. Employees are helpful and patient. Glad to have them in Manchester
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August 2022 by Quintonn
Went in to get a leather strap for a new watch I bought. Bill got everything done in no time. Even set the time and date! Great service, will definitely be back.
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May 2022 by Florence H.
They have always gone above and beyond the usual service. Repairs, no problem. Professional and kind. Curious and friendly. Price, no problem. They are always there to help.
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March 2022 by Robert Cresenzi
Great experience today purchasing a watch strap. Staff was pleasant and knowledgeable. Will do business here in the future.
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March 2022 by Milton I.
We have been shopping at Bray Jewelers for over a decade. I find Wayne and Bill engaging and eager to listen to what we're looking for. We have purchased new, some used, as well as having custom pieces made. They also have repaired several pieces for us that needed some TLC. They are always professional, personable, and I would recommend Bray for whatever jewelry needs you have. M. Ives
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January 2022 by David C.
I went to Bray Jewelers for a Christmas gift for my wife. One of the owners helped me pick out a fabulous pair of diamond earrings. My wife loved them. I loved the quality of the earrings and the price. I will be back for more gifts for my wife.