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October 2023 by Brooke Cattanach
I went here a few weeks ago to get my second piercing. She told me to leave the piercing in for 3 weeks. Turns out I'm supposed to keep them in for 6. That's not even the worst part!! I got a small little stud. No biggie, right? Wrong. I went to bed that night and one ear was in so much pain. Wanna know why? The ball went IN MY EAR. You couldn't even see the earring. I recently switched it out, and it got infected! Do not waste your money here! Get it professionally pierced. Please!!
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May 2023 by Chris Paul
Will try to underpay you when applying for an experienced position. They’re lucky I don’t bring it to HR’s attention lol
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December 2022 by Calah Rose
Just had the absolute worse possible experience at this location because of the store manager. The associates were wonderful and helpful, but the store manager was rude, snappy, disrespectful, and immature. By far the most unprofessional experience I’ve ever had in a store, and all in front of my children. She lost the business for today and in the future. If you can’t control your emotional outbursts, you shouldn’t be in retail, ESPECIALLY in a leadership position. If I could give it zero stars, I would. Pathetic.
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November 2022 by Najla PE
Good for most of cosmetics I love to get
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August 2022 by Danquah Zainab
They are so patient n gentle n have time for you,thanks for talking me through it was so scared but she was so nice n patient
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July 2022 by Kerry Murphy
My daughter and her friend went to today for their second ear piercings. Melissa was friendly and so good about making it calm and helping the girls not to be nervous. She was patient and just great to be around. She told us about the specials and was not pushy when the girls wanted to see what else they wanted. I highly recommend this store and Melissa!
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June 2022 by Angela Smith
I visited the mall on Saturday 6/4. I wanted to get my 9 month old daughter ears pierced at first I stopped at both piercing Pagoda and IDK it was something about the atmosphere and the employees being on their phone. Just didn't make me feel comfortable to get my baby ears pierced there so I kindly walked away and headed over to Claire's. Immediately we were greeted with such cheerfulness by Melissa and she told me the sales and that they also do nose piercing. Melissa answered all my questions and was very pleasant also Aubrie the other Co worker both workers were really nice even talked me into getting my nose pierced (along with my older daughter) which looks nice glad I did it. That was our last stop for the evening and it made the mall visit very nice. Thank you ladies great customer service.
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February 2022 by Bridgett Diene
We went there today to get our daughter's ears pierced. This was her first piercing and she was so nervous. Melissa was fantastic! She put my daughter at ease and told her everything she was doing. The whole process was great. Thank you Melissa!
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February 2022 by JuneBug_89
Had a great experience with a piercing today, the ladies went above & beyond to help!
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July 2021 by k.pretty
i went there literally 6 days ago and got my second and third piercings done, last night the third earring was coming through my ear and making the hole bigger and the same happened on the other ear this morning. i’m going back on sunday or monday for a refund and i better get it.
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June 2021 by Aleks G
Very good
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November 2020 by Brittni Heggelke
I went into the Claire’s in Buckland hills mall in Manchester Connecticut and not on worker was wearing a mask. And even when I looked at them, they still wouldn’t put a mask on. But yet if a customer was to walk in their without a mask, they would yell at us. But gif forbid it’s the other way around. I put my stuff back and walked out.
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January 2020 by Kim McCloud
Our little Princess adores this shop
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November 2019 by Fatouma H.
And i make sure to ask the lady if my 2 years and a half daughter can where the silver earrings she said yesssssss!! 2 days after she asked me remove it ,and what i found that the earrings penetrated the skin snd she bleeding !!!!!!!!!!
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September 2019 by Wendy Sweller
My grandaughter loves to go there
