Enterprise Rent-A-Car offers car rentals at many airport and Manchester locations, as well as in over 30 countries. Booking is easy online or through their app. Many customers report great, professional, and efficient customer service in person, with staff described as nice, incredibly cordial, and very helpful in resolving issues quickly. However, there are consistent complaints about vehicle maintenance. Renters frequently report cars in mechanically bad condition, with issues like needing oil, faulty seats, severe shaking over bumps, and dangerous alignment problems that make the vehicle hard to control. While service in person is praised, contacting them by phone is reported as hard, and the website can be challenging. Some reviewers recommend visiting in person for the best experience.
