Enterprise Rent-A-Car offers car rentals at many airport and Manchester locations, as well as in over 30 countries. Booking is easy online or through their app. Many customers report great, professional, and efficient customer service in person, with staff described as nice, incredibly cordial, and very helpful in resolving issues quickly. However, there are consistent complaints about vehicle maintenance. Renters frequently report cars in mechanically bad condition, with issues like needing oil, faulty seats, severe shaking over bumps, and dangerous alignment problems that make the vehicle hard to control. While service in person is praised, contacting them by phone is reported as hard, and the website can be challenging. Some reviewers recommend visiting in person for the best experience.
I had a great experience with Enterprise. The staff was professional, friendly, and made the rental process smooth and easy. The vehicle was clean, well-maintained, and ready on time. They answered all my questions clearly and provided excellent customer service. Thank you for making the experience hassle-free.
August 2026
Perfect people, in the office! Well done, splendor! 😄
June 2026
Although they were unable to get the car I had reserved, they went out of their way to get me the closest thing. Customer service is excellent and the whole process was super easy.
