-
February 2024 by jennifer olender
I had the pleasure of working with Margie Satell at Ethan Allen in Manchester, CT. From the start she was very friendly and knowledgeable without being an overly aggressive salesperson. After listening to my end goal, she steered me in a direction that I never would have taken for kitchen stools. She even went above and beyond her duty by bringing a sample to my home to show me how it would look in my kitchen. After placing my order, Margie consistently contacted every so often me regarding the lead time. (The swivel section of the stools had a longer than average lead time) The stools finally arrived today and are much more beautiful than I expected! The leather seat covers look amazing and the quality of each piece is outstanding. I am so pleased with the choice! Many thanks to Margie for her design expertise; she was terrific to work with!T
-
January 2024 by Bonnie Jarecke
Margie was amazing - she was knowledgeable and made it feel like I was planning my furniture purchase with a friend. Highly recommend!
-
December 2023 by Julianne Hardig
I had the pleasure of working with Margie Satell out of your Manchester, CT store. I actually live in Indiana, but asked a question via the website chat option. Within 15 minutes or so, Margie responded and answered my question. She was extremely knowledgeable and helped me choose fabrics and design. I needed the pullout couch within a certain time frame. Margie kept a vigil eye out for the couch and kept me apprised of where it was in production. I received it in time and I couldn’t have been more thrilled with the product and the outstanding customer service I received from Margie. She is an asset to your team at Ethan Allen!
-
December 2023 by Diane Lucas
We had the great good fortune to work with Margie Satell in the Manchester, CT store. Margie was warm and welcoming, in addition to being extremely knowledgeable and artistically gifted in helping us coordinate fabrics and colors for an ottoman. Margie listened carefully to what our tastes and needs were when she came out to our home, and gave us great insight into how to coordinate existing furnishings with new materials, so that we could proceed with our purchase. Ethan Allen has a treasure in Margie as a representative of the company.Diane and Kirk Lucas
-
December 2023 by Diane Lambert
We had the pleasure of working with designer Oxana this week. She was patient with our many questions, offered suggestions but never pushed. We were surprised when Oxana was able to come to our home the same day to help us plan our space. Oxana was very helpful, always patient and kind as well as full of creative ideas. Thank you, Oxana!
-
September 2023 by Beth Beisel
Margie is an awesome sales representative and decorator. When we called to ask a question about beds, we ended up driving from Farmington to her store in Manchester, instead of going to the (closer) Canton store, because she went out of her way to help us on that first phone call. We really enjoyed the time we spent with her and were grateful for her expertise.She has become a friend and confidante as well!
-
September 2023 by Carol Bittner
We love our new living room that Margie Satell helped design with us. The EA furniture & accents are incredible and we love how comfortable and classy it all came together. Now we’re on to the next room with Margie. She makes it fun. Carol & Kevin Bittner.
-
September 2023 by Amy StJean
Marjorie Satell was in touch with us throughout the whole process from fabric decisions through ordering and delivery. I highly recommend for any future furniture needs!!
-
August 2023 by Cynthia Thresher
We walked into Ethan Allen not knowing what to expect, but we are glad we did.We met with Margie Satell who expertly guided us in our search for a headboard and bed frame for our new mattress and adjustable frame. After Margie narrowed down the choices based on our discussions, she came to our home with several excellent choices.We are so happy with our final pick!Margie really made the process so much easier! We would recommend Margie to anyone looking for help in furniture shopping!
-
July 2023 by David Zembko
Margie was very helpful in finding the right fabric choice for a loveseat to pair with an existing sofa. She was very easy to work with and she come out to our house to help with the decision of size and fabric. Would highly recommend Margie.
-
July 2023 by Brian Stromwall
Bought kitchen table and chairs 3.5Y ago. One chair cracked. Asked for replacement as it is under warranty.. Sorry, That chair is no longer made. Ok, understand that happens. I want to buy 4 new chairs that match the table. Chairs purchased. Waiting, waiting, waiting, no contact, no update nothing for months! I called and emailed my contact at Ethan SEVEN times for updates! NINE months later my chairs are delivered!!.....NINE!! So sad, we fell in love with a couch and chair set for our family room while picking out the new chairs but ZERO chance we will buy from Ethan again after the horrendous delivery service
-
July 2023 by Mary Dowst
Margie Satell was a great help when picking out my new couch, especially showing the samples and describing design ideas to my husband in our living room. You can't get better service anywhere.
-
February 2023 by Melanie Wilcox
We recently purchased a sectional sofa and had a great experience. Margie was a huge help in picking everything out and kept in constant contact with us throughout the process. We really had a great time working with her. Thanks Margie!!
-
February 2023 by Bruce Brettschneider
Margie was our salesperson. What I liked best about her was her enthusiasm, knowledge and obvious enjoyment in the products she was showing us. I could tell she loved designing interiors and she loved helping us figure out what would look best in our living space. She was not pushy rather she allowed us time to express our thoughts; she listened and offered her solutions that worked best for us. Moreover, she remained in contact with us throughout the process as well as visiting our home to make sure what we wanted to purchase would fit properly and look aesthetically pleasing. Margie is a lovely person who cares about the work she does and the customers she serves.
-
January 2023 by Laura Kolk
We have purchased several pieces from Ethan Allen over the years, and are always pleased with the quality and craftsmanship. I enjoyed working with Margie Satell recently to choose a couch and chair for my home office. She was great to work with, and offered excellent suggestions after seeing my space and talking with me about the details of the pieces I chose. She also made sure to have fabric samples sent to me quickly, so I was able to make paint decisions and coordinate the work that needed to be done before delivery. In the end, delivery was smooth and on time and we are thrilled with the new pieces, thank you, Margie! One other thing that I found helpful was that many of the showroom pieces are in neutral colors, making it very easy to choose the style of a piece of furniture BEFORE choosing fabric. For me, this made it easier to think about the details of the piece, size, shape, etc, before it got dressed up with amazing fabric.