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July 2024 by Cole Ricardi
Goodwill has gotten incredibly greedy. Used to be a great place to shop and find great deals, now everything is insanely overrpriced. Gross dirty smelly pairs of shoes are $25-$30 and everything else in the store is priced crazy high. Goodwill, you were DONATED these items for free, Stop being so greedy with prices. If you are thinking about visiting this store, don’t. You’ll just find overpriced junk.
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July 2024 by A A
I have never been here before . I just wanted to see what reviews people have about this place. Honestly am disappointed and am appealing to the management to plz do the needful before I come there cos I don’t wanna experience anything sad plz
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June 2024 by Robyn V.
Pisspoor quality of the clothes with stains and extreme wear and tear
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June 2024 by Rich Devman
Lots of broken junk and clothes with no prices that they won’t even sell. I’ll never go back to this place.
Don’t put stuff in the store that you’re not going to sell and don’t make excuses. Do your job. I’ve been to many, many good will stores and never once had that issue.
Lastly, the name is deceiving. There is nothing goodwill about this place. Every thing is way overpriced! Greedy..
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June 2024 by K. L.
The prices here are getting out of control for donated items. People shop in thrift stores to save money or because they can't afford main stream stores.
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May 2024 by Kalina Marion
The prices at this goodwill were actually comical. A pair of express shorts (sleep shorts) were $10 because they were “boutique” … uhm what… sleep shorts for $10???. Do not recommend!
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February 2024 by Katherine Molinari
Customer service is great. I accidentally donated something sentimental and the employees all worked together to help find it. They also have a great selection of clothes.
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January 2024 by Kryztoffero ..
I will start by saying: I used to love the "thrift life". Goodwill used to be one of my mainstays. This store used to be fun to walk around, hunting for things I needed and the occasional "treasure". No more! It's an open secret that all the best stuff gets shipped out to "listing locations". Gone are the days of local being kept local. All the best gets leeched out of local economies and sent to "higher end" areas, where they can get the most for it. Don't believe me? Check their website! $40,000 rings! $500 Nintendos! Goodwill has lost sight of their mission! They think they are a high-end boutique shop... seriously! This is a USED-ITEM SHOP of which everything they get is FREE! Most of it is very dirty, missing parts, or plain does not work! Lol, what world are we living in, that they think they can get these prices? A heavily used, scuffed, 10+ year old, dirty, stinking, caked with hair, missing beater bar, no attachments vacuum for $100+... seriously, Goodwill? Look up how much the CEO of this "used-item shop" gets... your eyes will leap out of your head. Also, ever since their "war on re-listers", their asking prices have gone insane! I know it's a "war on re-listers" because I heard it straight from the horses mouth! I was walking by the front cashier area, and saw a well dressed middle-aged man over to the side (what I assume is the manager, never saw him often, only coming to the front if there was a problem. Probably in the back, rubbing his hands together, pondering how much he can fleece people) talking to someone he knew. They were laughing about how much their prices increased, taking joy in the collateral damage their "crusade" was causing to regular shoppers like me, and my wife. I remember him saying, "It's not my job to make sure re-listers can get the most in returns! It's to make sure we do! Hahaha!" I've given this goodwill, and others, multiple chances. No more! Unfortunately, I'm done with thrifting, and it's sad. I liked giving old items new life, keeping things out of landfills, but why would I pay $20 for something, heavily used, when it's brand new for $25? They need to be called out on this! More, honest reviews on their practices is a start! You've lost 2 customers, not to mention family and friends we know that say the same thing. Taking advantage of people, it makes me sick! I won't be back, and good riddance... zero stars if I could! GET WITH IT, GOODWILL!
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December 2023 by Mykey Blanchard
Actually not suprised to read these other reviews. My 6 yr old saw a spoon/fork he wanted. There was no price on it as with many of these other reviews. When we went to the counter, they were very rude and said they would need to get a price for it, but not till they waited on the "paying" customers? Really? A used plastic spork? And maybe I would have purchased more if this didn't happen. Someone else came over to the counter while we were waiting that appeared to be a manager. I asked her if she was a manager to confirm and she replied yes. I explained the situation to her and she as well said she would need to go into the back to get a price? Again, on a plastic spork? Finally she came back with a price of a dollar. Unreal. It took almost 15mins and all for a dollar? I guess they are really desperate to get that money.. I will never be going back.. smh
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December 2023 by Lisa Cannady
It was ok
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October 2023 by Kina T.
This is probably the worst Goodwill I've ever been to. The Rocky Hill and Bloomfield locations have better selections though they can be hit or miss, but at least sometimes they're a hit. This location is always a miss. And it smells.
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September 2023 by Jennica A.
Bought 2 pickle ball paddles, one priced at $2 and the other priced at $3. I asked why they were different prices because they were the same make. Cashier comes back with BOTH of the paddles marked at $3!!! HONOR YOUR PRICES. If you won't change the higher price then at least KEEP the other one as it was!!!
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August 2023 by Crystal Pharma (Sreymom)
Great place to shop with good values
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August 2023 by Lumarys Figueroa
Wow, excellent prices, everything very organized, a lot of variety and the best thing is that I got some cards that I was looking for and I couldn't believe the price. I loved the desks, although I didn't buy them. Very attentive staff and a very friendly atmosphere.
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August 2023 by Shannon Dixon
Great deals and in great condition
