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February 2024 by Angela Libby
Can’t even get them to answer the phone. I’ll go elsewhere
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February 2024 by Linda Montanez
Tax preparer was great. Carol Lee is friendly and professionally. Accurate with my taxes. The fee is too much.
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April 2023 by Joshua August
Been going here for over 10 years , Carol is amazing, fast and professional. Highly recommended. Corporate should give her a healthy bonus as the only reason I use H&R
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April 2023 by Shannan Piktelis
We come back every year for the best service we have ever had. ??
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March 2023 by Jamie Lindley
Always a good experience.
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March 2023 by Bauhaus Construction
Great and very professional.
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March 2023 by Bill McKay
Don't ever get your taxes done here. They cost me about $600 because they did my taxes wrong. I proved they did my taxes wrong. I didn't get my money back because their 100 percent guarantee is only guaranteed if you pay for their guarantee. Short version is I told my tax advisor I got the early tax credit from the feds. They didn't put it in the return even though they asked me how much credit I got. So when I get my return it's delayed, and short.Oh, then when I go to appeal it the other advisor, who was rude to me, in the end basically conceded that I was correct, but as I didn't buy their guarantee their was nothing they could do.(Edit) Oh, that's cute. Now that I've truth fully exposed them they want to make it right. They had the chance to make it right last year after I called their corporate number.
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February 2023 by Mathew Knoff
Richard Giaccone at the Manchester office is always great, I've been going to see him for 10+ years and he always makes sure to get you the most back.
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January 2023 by Bill M.
First I don't know why Yelp is listing me in CA. Regardless, don't ever get your taxes done here. They cost me about $600 because they did my taxes wrong. I proved they did my taxes wrong. I didn't get my money back because their 100 percent guarantee is only guaranteed if you pay for their guarantee. Short version is I told my tax advisor I go the early tax credit from the feds. They didn't put it in the return even though they asked me how much credit I got. So when I get my return it's delayed, and short. Oh, then when I go to appeal it the other advisor, who was rude to me, in the end basically conceded that I was correct, but as I didn't buy their guarantee their was nothing they could do. And I don't need to call them. If they really wanted to help they would call me. They have my number. But then again the office manager at the local office never got back to me last year. Why should corporate be any different.(edit) Oh, now a year later corporate wants to to reach out to me. I reached out to them last year, and the result was what you see above. Also this year I went to Jackson Hewitt. I was told I was the fourth person to bring in a big green envelope from H&R from the previous year. Gee, I'm shocked. Oh, and looking at my old taxes from last year they were done by Jackie Foster. What? How dare I give someone's name. Well guess what? Ever hear of libel laws? You can't be sued for libel when telling the truth.
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August 2022 by William Banning
Jackie was very helpful. I had 3 years of returns to file and she got everything done in one day. She explained everything thoroughly and took her time making sure I knew everything i needed to know
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April 2022 by John Jalonski
I have always done my taxes myself for the last 30 years or so. This year I was running late (procrastinating) as usual and realized that I would not complete the everything by the due date. Therefore, I decided to try H&R Block (there is an H&RB agent, Elizabeth, where I work, Mohegan Sun Casino, Uncasville, CT, whom is very pleasant & gives me candy). I decided to utilize your service.
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March 2022 by Michele O'Brien
Good service shouldn't be a fee for earned income credit
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February 2022 by bill banning
Jackie was very helpful. I had 3 years of returns to file and she got everything done in one day. She explained everything thoroughly and took her time making sure I knew everything i needed to know
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February 2022 by Welkereast Welker
Mary Fidelis Basile is 100% the reason I return every year. She is kind, smart, client focused and caring!! I am so appreciative of her!
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February 2022 by Danny Foster
Great friendly tax agent that does a great Job?( Carol Lee.)
