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April 2021 by Joy Terhune
It was almost 6pm on a Sunday. The customer service was great! Instead of asking us to leave while finishing up a customer, so they could leave, they allowed my family and myself in the store to shop. The lady behind the register even asked if I needed help and got the box of shoes I requested for my 1 year old son. Mind you, we were probably in the store 5 minutes. Our receipt read 6:01pm. They could have denied us the sale, but they didn't.
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October 2020 by Tracy Lurry
My favorite shoe store
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January 2020 by Lori Singleton
Love shopping there
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December 2019 by Amy Brown
Keeps the kids in style
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April 2019 by Alia Thickness
They always hire rude workers. They help who they want to help. I started going to the one in west farms the employees are much nicer and helpful.
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April 2019 by Meghan Wert
Cute store, got my daughter some adorable clothes for school!
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April 2019 by Andrea Lynn Webber
Really cool looking shoes
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April 2019 by Miguel Olmo
Great for little ones
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April 2019 by Jennifer Mann
Great place
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April 2019 by David Fontenelle
It's okay
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April 2019 by Eric LaCore
High prices
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August 2018 by Josette F.
Store #1221 has employees that clearly do not understand shoe size. If you ask for a size 5.5 and it is a sneaker or tennis shoe clearly those sizes are usually Men sizes so don't assume someone wants a women size, unless they specify!!! The reason this is a big deal to some of us is because we buy things for other people when we are on vacation in CT and have them shipped as a surprise and the surprise was not a good one when you have sent the wrong size shoe to the person. Not only was it the wrong size shoe not able to return because we had the shoe altered with a special design since it was for a 12 yr olds birthday in we all live in another state. (Totally crushed my niece spirits when shouldn't wear her shoes the next, which was also the 1st day of school in GA)To add injury to insult Journey customer service offered a $10 coupon for a $200 gift. Was told by CS the regional would contact me and 2 weeks later still have not heard from anyone. Not ok!!! You have lost a valuable customer and this extended to several other customers that frequent Journeys often in the state we live in. Thanks ReMix for completing a great design we requested! But Journeys you failed the mark!!!
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January 2018 by Aurora Vaznis
Conor is awesome
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January 2014 by Workout Glue Plus Page
This is a dope place to get some alternative gear that isn't to wacky but still has style to match everything in your closet... Check it out.