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November 2023 by Nelson Reis
Once again, we had a great experience with Manchester Honda. We previously purchased three other vehicles over the years. Leo Martinez and his team were professional, courteous and made sure to take care of every detail in the purchase of our new car. Could not as for better customer service. Thank you!
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November 2023 by Robert Gieseler
Can't get anyone to return my calls.Called 9:37am on Friday, on hold for 4 mins then got general mailbox. Left detail message: name, number, mentioned I purchased a vehicle from them 2 years back and wanted to speak to same salesman if possible. I never received any return phone call.Called again Friday at 6pm, immediately got general mailbox. Again, left another detail message in addition I called earlier in the morning and still as of Monday morning, no sales associate nor anyone has returned my call. I know they were open, I personally spoke with a person in parts department.I want to buy a vehicle within a week or 2. Not impressed any longer with this Manchester Honda dealership.Now looking for another Honda dealership to purchase a 2020 or 2021 vehicle. Wallingford (Executive Honda), 5 miles from my home, has their own business issues. The own has a poor attitude. Sales people okay.
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November 2023 by Frank shim
Dan is the Man, he got us financed in no time. He’s very knowledgeable friendly and helpful. Drove off with the Civic Sport today. I am very happy with the purchase. If anyone needs a new vehicle,Go see Dan. He will not disappoint.Appreciate your help!
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November 2023 by Joe Collins
Dan the man was the best he kept me updated every step of the way I would highly recommend him they had the car I wanted it was quick and easy and the service was excellent I am very happy with my new car
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November 2023 by J Hill
Best experience I've had in years at a dealership. IZZY really made me feel comfortable and presented all the options for me without feeling pressure. I had space in my test drive, there was no "mansplaining" of anything. I felt respected in whatever decision I was going to make. There wasn't a bombardment of texts or calls after my visit either. I would highly recommend this dealership and work with Izzy if you can.
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October 2023 by Irene M
Just bought a 2006 Honda CRV at Manchester Honda from salesman Kelvin who did an awesome job with everything from getting the car ready for pickup to go my mechanic for inspection to final work to the car before I bought it.All paperwork ready.Smooth deal! ****** *****
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October 2023 by Elayaraja Kasirajan
Today we got our dream car - Honda Pilot Touring. Dan was so helpful and kept us updated on the progress made from time to time. He is very friendly, respectful and knowledgeable and guides on the various option for customization which suites our needs. The final documentation was seamless and wrapped up within 20mins. As he stands by his name ' Dan - THE MAN '. Will recommend all my friends to Dan and Manchester Honda. Thanks a ton and keep up the good work.
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October 2023 by Anna Hyde
Manchester Honda has great certified used cars and I have just bought my second one. The one I turned in was the best car I ever had and it is still going strong. They stand behind their vehicles and are very reliable. Can’t find a better dealership!
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October 2023 by P GG
Easy purchase of a Toyota Ridgeline 2023. Tim Batson was easy to deal with. Not pushy, excellent knowledge and very personable. He kept me apprised of delivery dates, what paperwork I needed and ensured that everything was in order. Very easy transaction and I love my new pickup!
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September 2023 by Scott Gray
Great service and an even better group of salespeople. Pablo and James were top notch, from start to finish. Once again, I appreciated doing business with Manchester Honda.
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September 2023 by Wilson Albornoz
Had an appointment to value my car for a trade-in, got there, and the girl of reception made me sit and wait... the person that I had the appointment with didn't show up, so I left. The girl in the reception pretty much hid her face and didn't say anything when I was leaving. I know the market is complicated now, but there is no reason to try customers with such disrespect. Thanks for making me drive there and making me lose one hour of my time.
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August 2023 by Daybreak Destinations Travel
My son has our car up there to use for school. It wouldn’t start and was flashing all sorts of error codes and messages, including brake system problems. Called roadside assistance to get it jumped, planning to bring it to Honda for servicing. I called Honda Manchester to relay the issues and bring in the car. I wasn’t expecting same day servicing, just a Honda center closer than it was to home because we were nervous about the issues. I didn’t even get a chance to explain. Male rep shut me down saying they are booked out until October. rude and unhelpful. Now we are faced with driving it 3 hours to the Honda near home and we’re not sure exactly what the issues are and if it’s actually safe to drive it that far.
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August 2023 by Anton Gonch
I recently had the pleasure of working with Manchester Honda, and I couldn't be more impressed with the exceptional service I received. From the moment I reached out to them, my experience was nothing short of remarkable.I had the privilege of interacting with some incredible professionals throughout my journey. Chris Watts, their purchasing agent, stood out for his complete transparency and fairness. His dedication to ensuring I received a fair deal was truly commendable. Chris went above and beyond to address all my queries and concerns, making me feel valued and respected as a customer.I also had the pleasure of working with Doug Saucier, one of the sales managers. Doug's professionalism and customer-centric approach were evident in every interaction we had. He took the time to understand my needs and preferences, ensuring that I was comfortable and informed throughout the process.My initial contact with Emilia Quinn from the BDC department was equally impressive. Emilia was courteous, prompt, and displayed a high level of professionalism. Her exceptional communication skills and dedication to customer satisfaction set a positive tone for my experience with Manchester Honda.My decision to do business with Manchester Honda was primarily influenced by the genuine care and understanding they showed me. I needed to sell my car due to an upcoming cross-country move, and I was hoping to find a local dealer that could offer a fair price. Having been in the car industry for years, I've encountered situations where individuals seeking to sell without purchasing are often treated with disregard. However, Manchester Honda's approach was a refreshing change.Their willingness to work with me and provide a fair deal, even without the purchase of a new car, speaks volumes about their integrity and commitment to their customers. This dealership truly goes the extra mile to ensure customer satisfaction, and I couldn't be happier with my experience.Thank you, Manchester Honda, for your outstanding service and the positive impact you've made on my car-selling journey. Your team's dedication to excellence is truly commendable, and I highly recommend Manchester Honda to anyone seeking transparency, fairness, and a customer-centric approach in the automotive industry.Warm regards, Anton G
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August 2023 by Nancy Chen
As a new college grad, I was looking to get the new CRV. The second I walked in and met the car salesman, I knew it was not going to be a good experience considering the guy was not friendly at all. He failed to show me the car although I told him I was very interested in putting down a deposit for a certain model. He just told me the price of it and then that was it. Never did he once mention what kind of features the car had nor if I wanted to take a look at the car. As a potential buyer, I would love to be able to see the car in person and not just images of it. Due to this unpleasant interaction I decided not to purchase a car from this dealership. I eventually went to Hoffman Honda and just received my brand new car. I do not recommend Manchester Honda and Kelvin.
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August 2023 by Anton G.
I recently had the pleasure of working with Manchester Honda, and I couldn't be more impressed with the exceptional service I received. From the moment I reached out to them, my experience was nothing short of remarkable.I had the privilege of interacting with some incredible professionals throughout my journey. Chris Watts, their purchasing agent, stood out for his complete transparency and fairness. His dedication to ensuring I received a fair deal was truly commendable. Chris went above and beyond to address all my queries and concerns, making me feel valued and respected as a customer.I also had the pleasure of working with Doug Saucier, one of the sales managers. Doug's professionalism and customer-centric approach were evident in every interaction we had. He took the time to understand my needs and preferences, ensuring that I was comfortable and informed throughout the process.My initial contact with Emilia Quinn from the BDC department was equally impressive. Emilia was courteous, prompt, and displayed a high level of professionalism. Her exceptional communication skills and dedication to customer satisfaction set a positive tone for my experience with Manchester Honda.My decision to do business with Manchester Honda was primarily influenced by the genuine care and understanding they showed me. I needed to sell my car due to an upcoming cross-country move, and I was hoping to find a local dealer that could offer a fair price. Having been in the car industry for years, I've encountered situations where individuals seeking to sell without purchasing are often treated with disregard. However, Manchester Honda's approach was a refreshing change.Their willingness to work with me and provide a fair deal, even without the purchase of a new car, speaks volumes about their integrity and commitment to their customers. This dealership truly goes the extra mile to ensure customer satisfaction, and I couldn't be happier with my experience.Thank you, Manchester Honda, for your outstanding service and the positive impact you've made on my car-selling journey. Your team's dedication to excellence is truly commendable, and I highly recommend Manchester Honda to anyone seeking transparency, fairness, and a customer-centric approach in the automotive industry.Warm regards, Anton G
