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February 2024 by Just Want Results
So me and my dogs have been going here for over 20 yrs. Total synchronicity: excellent admin/customer facing staff, excellent techs, excellent DVM's. My sister is a Veterinary Surgeon and I know what she went through to establish her practice and pursue her craft. Trust me, Vets are about the animals, not the money. If you want the best care for your pet, this is the place!
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February 2024 by Scott Casey
The Vet and her aids that treated Gus C. were EXCELLENT, thorough and kind . So far one of the BEST teams we've had taking care of our four legged fur baby. Thank you so much !!!!
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July 2023 by Kaitlin Grout
I have brought my animals to this vet for the past 7 years and I am extremely happy with the service we have received. They are open on Saturdays which is nice because otherwise it's an emergency after-hours fee anywhere else. I have enjoyed all the veterinarians I have worked with.
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May 2023 by Laura Flavell
The Drs and care team at Manchester Veterinary Clinic are always professional. They have cared for many pets of mine for years and I will continue to trust them with my precious fur kids. They are caring, compassionate, informative and always follow up with me when necessary.
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April 2023 by Conor Ferro
Every time I went to this vet for the past 2 or 3 years, I felt nickel and dimed for every little thing, costing _200-$400 per visit and my dog was going for routine or a very minor issue. Last visit was the final straw. She had a little cut on her paw she was licking a lot. They "cleaned and treated" the paw, by taking a trimmer to it for 60 seconds. This was $42. A full bath and groom for my dog is $80.The staff is okay, but the pricing is so atrocious that I'd recommend avoiding this place.
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March 2023 by Alicia pagano
Dr. Sara Dupre had always treated my pack when I was local, and has outdone her self consulting on a case for our 'pack leader' (with a complicated auto immune disease) while we are far away. She is always honest with what to expect, and direct in her plan to treat. We are so lucky to have her, she is pawsome and we wuff her so much!
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January 2023 by Dillon Smith
When anyone asks me who I use for my pets vet I am proud to share Manchester Veterinary! Ive brought all my children here for all thier needs. Both my cats who are no longer on this plane, but now my dogs. From kitten/puppy to adult and into thier senior. I trust all of the staff with their advice and wisdom. They sell their trusted flea and tick and heartworm treatments, which are at the best price and product you can trust only through a professional.I even have my family members like my Grammy bringing her kitty to them too.
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January 2023 by Ines Ramos
Everyone is amazing !!! Love the place, the doctor and staff. I'm happy my dog Ozzie gets seem here would not change it for nothing...?
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December 2022 by Maude McGovern
Caring and competent! I highly recommend Dr. Smedley, our regular vet, but everyone else there did a fine job without exception.
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November 2022 by Jonathan Fuchs
We took our cat here for over 17 years and they were always great to us. The staff is friendly and compassionate, I'd highly recommend this vet. Until the very end they were amazing with Coconut.
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October 2022 by Haley Johnson
From day 1 the staff has been absolutely wonderful. Few yrs back my kitty Poombah broke her hip and my fiance and I had no idea where to go. We chose this place only because it was close in the beginning and now our vets called us with info about suggestions and what they would do. We could bend her hip back or take her home, let it heal naturally with meds and care. We decided to take her home and in a few months she was healed. They also introduced us to Care pet insurance which helped us tremendously with our bills. From the moment you walk in you have 2 separate entrances for cats and dogs and some very relaxing soothing music in the background to ease your mind. We just went there recently and now Poombah kitty is 20 yrs of age and she is close to that rainbow bridge but as usual the staff was so kind and sweet. The vet showed me how to administer an iv treatment, gave us high protein food so she maybe could start eating a bit since she hadn't eaten in 7 days, and held Poombah very lovingly which showed me they love animals for sure. We will forever be grateful for the yrs of kind loving service they have provided!!!
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September 2022 by Lindsey Falcon
I want to preface this by saying, this was previously a 5 star review. I would also like to say how wonderful the office staff is at this vet. Outside of that, I do not have anything else nice to say.I took my dog in to get spayed 6 months ago. They ran the blood work before she was examined by a doctor. After the blood work had already been done, she was examined by the vet and it was decided it was best to wait to get her spayed. So that day, I spent a ton of money on blood work for no reason.We reschedule the appointment for yesterday, August 31. I drop Gilly off at 8am. It is now 3pm and I haven't heard from either the office staff or doctor performing the surgery. I give them a call and they tell me the doctor should be giving me a call shortly, surgery went well and they will be giving me a call to pick her up. 7:20 rolls around and NOONE has called me. The doctor did not touch base with me ONCE in a 12 hour period. Dr. Joshua Artz did the surgery and did not reach out to me at all. I will never be taking my dogs back there. This was unprofessional and just an overall lack of courtesy.
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September 2022 by Lulu Silvestre
**UPDATE**I decided to contact the practice manager - Erika- after she replied to my review. She was very helpful and understood my concerns. Erika even offered to get me in contact with a vet that she thought would be a good fit for me and she did. I was able to speak with Dr. Soutter who provided the guidance and information I was looking for. I am glad that the office manager was able to turn my bad experience around and made me feel safe and confident enough to go back to the practice for my dog's care.***************I wish my opinion was different from what I'm ready write about this clinic but unfortunately, my first visit was not pleasant at all. I waited three months for this appointment and because the clinic had good online reviews, I didn't mind.I was looking for a more compassionate and understanding veterinary doctor for my 16.5 dog but what I found was a "very direct" -as she put it in her own words- vet who kept comparing my dog's health deficiencies to her 96 y/o father's, not providing enough information nor recommendations about my dog's needs.We ended up seeing Dr. Babuska or Dr. "B" as she referred to herself. Not only she had an unfriendly demeanor but was quick to judge my preferred choice of food for my dog (homecooked). When I asked for specifics about her dislike of homecooked meals, all she said was: "that's not a balanced diet" and kept referring me to a website to research about it. I was hoping for guidance on ingredients and/or suggested portions so that I can make these meals more balanced but no luck. At one point during the visit, she made the remark: "You look like a competent person that can do the research about balanced diet." At that moment, I didn't know how to react to her comment as I was there for her professional opinion about my dog's needs, not for her to judge my character.As she heard the concerns I had for my senior dog, all she could say was that we will all get old and will most likely have to deal with health issues that we can't do much about like was the case of her 96 y/o father. Her comment made me feeling very uneasy, as I expected a more professional and informative response to my concerns. I could go on and on about how the visit went but it will probably be a waste of time and not a single thing will be done about it.I just wish I had read the vet's biographies and chosen a specific doctor prior to the appointment. Unfortunately, I went by online reviews and I didn't expect an experience like the one I had.I'm not sure if I'd be going back to this clinic.
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August 2022 by Daniel Falvey
First of all, let me say Dr. Ats was a great doctor but the new office staff and management has gone downhill. They charged an exuberant amount of money for vet care that you can get elsewhere for the same price secondly, I've never met a manager that has been so rude. So apathetic and so sardonic. I have tried to not write this review many times but my cat was sick and unfortunately not only was the office staff not caring. They were not willing to help and I felt like terrible me being a nurse I help people everyday and also them missing my appointment multiple times and giving me misinformation and false time slots was a huge issue also confirmed them as well this was big deal seeing it was my day off and I was very busy as well. I would never bring my cats back here after being a customer for over 30 years me combined with my parents not only that My dad cut the lawn there for years, help them establish their business and help them get more clients. And very disappointed with the new management staff and I never want to come back here after the experience I had with this new manager that used to be in the back performing surgeries. It is a it is complete distainment on the legacy on this extraordinary veterinary practice, now it's a for-profit. No care for the animals. No compassion, no life, no anything and for what a few extra dollars. It's sad that we've come to a corporate bureaucracy Vetinary clinic and now they charge triple even double what other vets will charge. You get the same care, same compassion, same level of empathy that you've come to expect.
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August 2022 by Melanie McAllister
Everyone at this office is super helpful and caring. I moved so I wanted to find a closer vet and I’m so glad I picked this place. In bringing my cat Lolo in they welcomed her so warmly. This is a vet clinic that actually cares. In discussing details prior to her tooth extraction surgery they took the time to explain to me what care she needs and why. They even called days after her surgery to see how she was healing. Great place and would recommend to anyone.