Quest Diagnostics
Medical LabsHours:
250 N Main St, Manchester CT 06042 Hours
About Quest Diagnostics
Quest Diagnostics provides a range of testing services, including COVID-19 antibody testing by appointment. Patients experiencing symptoms within the last 10 days are not eligible for this test. The location offers various tests such as routine lab tests, pediatric specialty, glucose tolerance tests, and wellness screenings, with appointments available Monday through Friday from 7:00 am to 4:00 pm. Many customers appreciate the easy check-in process and timely appointments, although some mentioned the absence of staff to assist those unfamiliar with the automated system. Most phlebotomists are described as skilled and friendly, often successfully drawing blood on the first attempt without causing pain or bruising. Some reviews highlight exceptional experiences with specific staff members, while others note that experiences can vary. While some customers report quick and efficient service, a few have experienced less satisfactory interactions, including a gruff phlebotomist and issues with swelling after blood draws. Overall, Quest Diagnostics is recognized for its generally positive environment and professional staff, though there are areas for improvement in customer assistance.
Most Recent Reviews
February 2025
The person who took my blood was nice but I was SHOCKED by how dirty - and I mean filthy - this location was. I did not feel that it was at all up to standard and it really grossed me out.
January 2025
From the FILTY glass front door to the NASTY lavatory. I give QUEST'S Patient Center a zero [0). I would have given five stars for the technician, but that would have been confusing.
June 2024
I had made an appointment. I was taken in shortly after I signed in. The tech was excellent, I didn't even feel the needle going in the vein. The office is clean and all are very respectful. Great place to go get your testing done.
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