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January 2024 by Emily Stoyer
We had a great experience switching from our old plan to T Mobile’s service. Luke helped us make the transition seamless! Thank you for your help!
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January 2024 by Alan Coker
Great Staff very helpful. Spoke with staff member on phone yesterday, when arrived at the store today another representative was ready assisted me and helpful!!!
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January 2024 by Josh LaFrance
Went in to the store to return the home internet. Rachael was super helpful from start to finish. We walked out with 2 new watches. Definitely recommend Rachael!
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January 2024 by K. W.
The gentlemen at this specific Tmobile location were absolutely amazing! The service was fast and efficient, Romario goes out his way to make sure of it
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January 2024 by Steven Romero
Switched from Verizon and everything from the cell service to the customer service has been significantly better. Cassandra made the process simple and easy which wasn't my typical mobile phone experience. All of my plan options were explained to me along with the benefits for me not only today, but in the future as well. I won't shop anywhere else for my phone needs and recommend everyone else do the same.
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January 2024 by michael connolly
Rachel E was excellent and very knowledgeable. We had a great experience and so pleased with T mobile! Go and see Rachel today!( we cut our Verizon bill in half)??
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January 2024 by rodney bull
horrible service, would not help me with my insured phone replacement. they forced me to call t-mobile in the store instead of helping and doing his job. made me wait over an hour on phone to process my replacement by phone myself instead of doing it store, bad and unacceptible service!
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January 2024 by J S
This stores staff was friendly, and check-in was immediate. I was fortunate enough to have Rachael help me with switching over from another carrier. She had all the answers and talked me through the keep and switch promotion. I definitely recommend this store and Rachael to help you.
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January 2024 by Allen Keeler
I visited this location yesterday , from the moment I entered until the moment I left the building , all I can say is Wow! The rep I worked with was Luke! Very knowledgeable , and patient , I walked in looking for a line , walked out with a brand new phone, watch , case and screen protector for nearly nothing . Very friendly as well as the manager on duty. This place defines customer service, the entire team should be proud of themselves. Keep up the good work !
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January 2024 by Tony Wock
Terrible store. All they worry about is submitting your position in line when you walk in. Then your waiting for an hour to pay your own bill.
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January 2024 by Roseann Pelletier
Your customer service reps were rude. If your that busy bring in more reps
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December 2023 by Ronald Martin
Cassandra was amazing. Both days went in. She was knowledgeable, helpful, and friendly. I would highly recommend going to her if you're in the market for a phone.
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December 2023 by N AJ
Luke was very professional and help me and my mom to get a new screen protector
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November 2023 by shiva K
I recently visited this Tmobile store and i am so impressed with the service I received from Rachael. She was knowledgeable, helpful and friendly. She explained me the whole process clearly and addressing all the issues in upgrading to Go 5g plan. I truly appreciate all her help. Thank you!
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November 2023 by John Buxton
Rachael is outstanding and provided excellent service.
