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October 2023 by D_L
I don’t know what these folks are talking about with the non 5 star reviews- I called TI after my regular BMW performance shop in Windsor didn’t have enough techs that day to mount and balance a set of bespoke custom forged wheels and Michelin PS4S tires. Couple of my local Manchester car buds recommended TI and 20 minutes later I dropped my wheels, tires and TPMS off for mounting. I typically use Town Fair for my other cars but hey why not try a new place?A couple hours later I got a call that the tires were mounted and balanced so I picked them up. Flawless mounting, no nicks or scratches on the wheels and most importantly the typical lube residue wasn’t all over the wheels! I have pretty expensive modified cars and expensive wheels- I don’t trust most places when it comes to working on my car, and I do much of the work on my cars myself, but I will absolutely vouch for TI and the crew here based on what I saw and the super easy quick process. Awesome job folks, you earned a new customer!!! Thank you guys!!
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October 2023 by erica christopoulos
I made an appointment to get brakes done while I was getting emissions. I needed my front brakes done. I made an appointment for Saturday Sept 23. They opened at 8 I dropped it off early left my keys in the slot in a baggy with my name what I needed done and phone number. Never had done work their only went for emissions but heard good things. So I saw another set of keys I left my bag of keys next to other set. I called at 11:30 to see when I could pick my car up. I parked my car right in front. The guy was like we don't have your keys you were supposed to throw down shoot. Well I never saw a shoot and never had work done there before. Why wouldn't you check to see if there were keys like I said there was another set of keys next to mine. They had not completed any work. I picked up my car and brought to another mechanic who fixed my brakes right away. After that experience. I will no longer do business with this establishment again.
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October 2023 by Mathew Josey
NEVER recommend this place.I took my 21 WRX STI to this place for mount and balancing my new aftermarket wheels and putting it them on that car followed up by an alignment and the guy at the counter was really really rude and not welcoming ( guy with the beard and a cap). I had given all details of my car before the appointment day and when I dropped my car and waited I let them know to take the spacers off before mounting the wheel on the car as I had it with the OEM wheel. This guy very rudely said no I won’t do it and just walked . This is not a way to behave with a customer and he needs to learn how to deal with a customer. When the mechanic came around to give my car back, the mechanic told me that I do not know why they asked me not to do and I did tell them it’s just a 20mm spacer that you need to take out with four bolts and not a big deal and he completely agreed and he also mentioned that there was no wheel lock key which was actually there in the centre console and the guy at the front desk did not ask me while checking in but I still left it there. NEVER recommend this shop and I did tell the guy on the face that he was very RUDE and wasted my time.
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September 2023 by Bettylou Sandy
I went for my emission test and was in and out!I have had tire repairs and alignments previously and am always very pleased with their service ?
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September 2023 by Brian Herlth
Friendly emissions tester, went above and beyond what she had to. To inform me to bring the paper just in case to the DMV. Very friendly
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August 2023 by Bryant Waller
They did a great jobs on my brakes. Very fair price.Have had my Emissions done here twice. Always a quick in an out.
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August 2023 by Roz Mitchell
I've had trouble with brand new tires on two of my vehicles this year. Not sure if it's a coincidence, but I don't think I'll be returning here for tires. The gentleman who helped me seemed nice enough, but either they're getting secondhand tires? Something is just not right.
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August 2023 by Aidan D.
If i could give no stars, I would. And I certainly would never recommend bringing your car here for anything. I called requesting service and was told numerous times that I didn't need an appointment without them even asking what I was looking to have done. Now, 3 visits later within the span of a week and a half, the issue is still reoccurring. They did not listen when I expressed NUMEROUS TIMES what I was looking to have done, they did NOT do any type of thorough inspection, they did not follow through whatsoever. And at the end of it all I wasn't offered reimbursement for the service that I did pay for that didn't fix my issue. Now i'm being told I need to come back again for an actual appointment which was what I requested to begin with. Extremely aggravating for those of us who have to take time off work to be able to bring our cars in for things like this, there's no reason that a service should take 4 separate visits to fix.
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July 2023 by Matt Hoover
Terrible customer service. Dale had my vehicle for 2 days and left me in the dark. Had to call them to be informed my vehicle was not even looked at yet. If you don’t have lifts available, or are expecting delays. TELL THE CUSTOMER BEFOREHAND. Communication is key.
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June 2023 by Matt G
Dale and his crew always do an awesome job with servicing your vehicle. Would recommend making an appointment for tires or repair, emissions no problem with just showing up.
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May 2023 by Diana Taylor
Excellent service. Shane did a great job working on my car. I would recommend Shane for all your car repairs.
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April 2023 by Ron Neubauer
Tires International is top shelf. Excellent work and service.
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April 2023 by Lanie Turner
Have been going to Tires over 48 years they have always been fantastic no matter what the need!!
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April 2023 by Rick Brander
I went to TI for state emissions testing. They were friendly and efficient, with a person dedicated to emissions. I was 4th in line and in and out in less than an hour. Testing person clearly stated that my car had passed and that I need do nothing for 2 years!
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April 2023 by Rob
They have installed tires several times over the years. The two gentleman at the front desk are very nice to work with and prices are reasonable.