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February 2023 by Peace Reigns
Matt was great! Very nice, provided a kind smile, and very professional. I got my daughter's eyeglasses from there and truly, he was helpful. Keep up the good work!
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November 2022 by Lori Boyko
DO NOT go here for your glasses. They will hold you hostage and not allow you to fill a prescription. We always went here - for years - but none of the people who used to work there who were so nice and helpful are there anymore and Stephanie who is there now thinks she's the eyeglass police. She is entirely rude in her tone and not the least bit helpful with suggestions. "I don't know what to tell you." is all she could say. We have a brand new pair of frames that need the exact same lenses put in them (and the prescription is EXACTLY the same) and she will not place the order because my son is not physically here to come with me. He's away at college and needs the replacement glasses, which I have, right away and she flat out refuses without him physically being present. (I have a signed medical health care power of attorney.) Previously they would always fill my prescription for him so I could mail them to him at college. Now he has to go to an entirely new place at college and start from scratch. Stephanie is a nightmare! I used to recommend this place to everyone. Now I say STAY AWAY!
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November 2021 by Maryann Kurth-Garza
Thank you Eve and Associates for helping my daughter get her glasses repaired quickly. As a ICU nurse she wasn't able to come in and I was able to get them for her.. You made a bad situation into a good one. Kudos to great customer service..
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November 2020 by Marc Lebell
Everyone that works there does an excellent job! The Asian lady that does the eye exam is very though. She wants to give people the best prescription possible. Staff for selecting frames are very helpful and professional and kind. Especially eve. :-) also your new glasses will come in pretty quick mine always come in.. in 5 days. Reading through all the reviews again notice that all the bad reviews are from people who are not originally American?
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November 2020 by Fabio Rodrigues
One of the worst visits this far . Not only they lost my file . How do you lose one of your patients file. The female doctor gave me a random prescription not taking into account my astigmatism when they couldn't find my prescription. Then she gave me some random contacts that were bothering me , i call and they tell me to return that they found my file with the right prescription ! So i go in the next day wait for about a hour and they once again tell me they couldn't find my file . -_- finally the male doctor comes out and remembers me and at some miracle finds my correct prescription and sends me my way . Very disappointed.
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November 2019 by shrushti gosar
I wish I could give 0 stars. Customer service is the worst here. It took this lady almost 10 minutes to even recognize that I was standing at the register waiting to be helped. On top of that she was completely rude when I asked if they took walk-in patients for vision exam as per the sign which clearly wrote “walk-ins welcome” . She said “We do take walk-ins but not today! “ she just handed be a card to call back later to schedule an appointment. This was 2 hours prior to closing time. Staff here is lazy and couldn’t care any less about customers .
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November 2019 by W Foular
The staff is good as long as you stay away from the female sales associate. She is pushy and wont accept that you went in there on what ever budget you can afford. The other staff are great. just avoid her.