Russell Cellular, a Verizon Authorized Retailer located at 135G Storrs Rd in Mansfield Center, CT, provides top mobile phone technology and exceptional customer service. Customers praise the staff, particularly Andrew and Jocelyn, for their knowledge, friendliness, and helpfulness. Jocelyn goes the extra mile, offering crayons for children and assisting with account setup and phone configurations. Despite challenges, such as transferring accounts and business email, Jocelyn and her coworker handled everything with patience and determination. Many customers express high satisfaction with their experiences, highlighting the team’s dedication to resolving issues efficiently and making each visit enjoyable.
