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May 2024 by Marilyn Whitehouse
The associates at this store are so helpful and friendly. I am so lucky to live near this CVS!!!
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May 2024 by Matthew Vertefeuille
The pharmacy closes early, don't wait until the last minute. I drove 15 minutes to get there only to discover they closed 5 minutes early
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May 2024 by Rebecca Solsky
Speedy pick up for prescriptions, staff is great.
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April 2024 by Chante drasdis
Please clean your bathroom. I am grossed out that people using this bathroom are touching medications and giving vaccinations. This store is filthy, the bathroom is just so disgusting.
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March 2024 by Just Awa
I recently encountered an employee named Jake at the CVS pharmacy. I've been a loyal customer there for three years and was feeling extremely unwell. When I politely asked him how long it would take, he yelled at me, telling me not to rush or stress him. I was shocked by his response, especially since it seemed to come out of nowhere. His colleagues apologized on his behalf, but if I were the manager, I would definitely sit him down and have a serious conversation with him. Treating customers in such a manner is unacceptable and inappropriate. This experience was particularly jarring for me because in my three years of being a part of the UConn community, it was the first time I felt subjected to what I perceived as racial discrimination.
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March 2024 by Rick J.
Store itself is fine but one particularly very rude employee brings the whole place down. She will hide a laugh for asking the simplest of questions. What's so funny? She will not look up if an item is in stock if she is not familiar with it. Abysmal customer service.
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February 2024 by Ingrid Hanka
Pharmacy is unhelpful and uncaring. Takes 4 -5 hours to get script filled and medication often out of stock so you have to wait days or go find it somewhere else. The app is pretty much useless for reordering certain medications and calling the pharmacy is a complete nightmare. Phone system designed for the customer not to get to a real person in the pharmacy. CVS pharmacy sucks!! Run away as fast as you can
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January 2024 by Dan S
If I could leave a 0 star review I would, but there is no option on google. I was sick one day and decided to go and find some medicine in the pharmacy section. I had a question about a certain medication, so I went to the pharmacy prescription pick up center. I was greeted by an older woman in her forties. While asking her for help, I could sense the anger in her voice. It’s almost as she was telling me to get lost and go find help elsewhere. After leaving the prescription pick up center, I glanced over at a young employee, and the same female pharmacist was speaking very rudely to her as she had spoken to me. The poor girl was on the verge of crying and I felt so bad. I have never experienced this at any other CVS pharmacy in my life, and I am happy to say I will never be going back there ever again.
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December 2023 by Kaia Lashley
I’ve been with this pharmacy for years since it’s right next to uconn, i’ve always had good experiences, but i’m never going back after today, i called yesterday about getting a prescription filled (it was supposed to be filled yesterday) was told they were too busy but would fill it this morning; i was having my boyfriend pick it up and he called before to make sure it would be ready; he gets there and they tell him it would be another 5 hours; i had told the pharmacist the day before that i would need to pick it up in the morning because i am leaving town, i called cvs again to clarify try to see if it could be filled before we left; the pharmacist was extremely rude and told me i was harassing her. she then immediately filled it, so she could have probably done it the entire time; she was just mean, and im not a mean person; when my boyfriend went into pick up the medication the technicians were snickering; never going back there. totally unprofessional!!!
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December 2023 by Dingle Nuts
They were extremely rude and unhelpful
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November 2023 by Juston Manville
Store employee was vaping while stocking shelves. That’s unreal in a pharmacy. I made my wife go back and double check… overall a decent place but I couldn’t believe my eyes.
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September 2023 by akary win
Horrible customer service, he was rude and told us to bring other people's cart to the spot even though it wasn't ours.
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September 2023 by Forsythe Jones
Cut the pharmacy slack, they're trying their best!
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July 2023 by Sayani Sengupta
This WAS my go-to pharmacy, because it's close to my home and right across UCONN Health Urgent Care. And I liked going there. But after today, never going there again. Went there to pick up my prescription. It probably had some issues, but the way the pharmacist (middle aged woman with glasses) behaved, my goodness! I have never come across such a rude pharmacist in my life! So the first thing I did after talking to her was change my pharmacy. If I could give it zero stars, I would. Wake up CVS, you're losing your customers.
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July 2023 by Yleana Hill
They know their job and are also very friendly ??
