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February 2024 by Niranjan Chandra Roy
The staffs were friendly. Went for printing.
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December 2023 by Eric L
If you don’t want to do your job then don’t go to work! My baby daughter has a double ear infection and you tell me that you don’t wanna help me out because you close in 3 minutes. How about some compassion, or go work at a gas station instead.
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December 2023 by x_wuxtt_. C
If I could leave zero stars I would cause the person working their was very rude and not professional at all plus was reading into a situation that she thought was happening but wasn’t happening and was very rude even though it’s a customer service job
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December 2023 by Jagade Eaddy-boykin
Pharmacist is negligent, incompetent, rude, and arrogant. I’ve been dealing with an issue with them not being able to see my medication for the past 6 months and every time I call corporate they are able to see my script no problem. Constantly having to have my doctor resend my prescription every month is extremely inconvenient. No one at corporate can understand or explain why the pharmacy cannot see my script either. I will be filing a report with the BBB and switching over to Walgreens in Willimantic because CVS can’t seem to do their job or explain what causes the confusion. Other people I have spoken with also have experienced problems at this CVS with the same exact pharmacist regarding prescriptions that effect the quality of life as well as necessary medication that if it is not taken can result in death. I’ve been going to this pharmacy for 2 decades on and off and this year has brought forth insurmountable problems and the repercussions have effected both my mental health and overall job performance due to the amount of time out of my days this has taken me to get no resolution to never have to experience this problem again. 0/10 would NEVER recommend this pharmacy or any other CVS to anyone. And if you have to speak to a manager Keri/Carry at corporate, I apologize because she disconnected the call when I was halfway through explaining my situation. Completely unprofessional.
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November 2023 by Josh M.
i just got home and noticed one of the waters i bought was opened and the water was missing what the heck
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October 2023 by Shona Maddocks
I have gone there and had outstanding service from individual pharmacists. Overall, I only had one problem with a pharmacist. However, many of the staff have been downright nasty. And when you try to say something to them, they just get nastier. Any perceived slight, and they jump all over you. It’s not even customer service. It’s just people being mean.
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October 2023 by C CLH
The customer service had gone downhill at this CVS. The wait times at the pharmacy are much longer. The staff treats you like you’re not even there and the self check outs stink! Whenever I try to use it I have an issue and have to wait for a CVS employee to come assist me ehich results in even longer wait time.
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September 2023 by Lauren Kurtz
Nothing but bad experiences at the pharmacy. The store is fine.
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August 2023 by Caroline morra
This is the worst CVS I've ever used!! The pharmacist are all very very rude and do not care how you feel or about any mistake that made. Very clear they're all there for paycheck. The turnover there is absolutely disgusting. Nobody wants to work there especially with the pharmacist that they have. Twice I received the wrong medication and once I received the wrong instruction. My doctors have called in medication many times and then they say they never received it. I also went in last summer and had two vaccines I had an awful reaction to them in both pharmacist on the line told me that they were not able to help me when I turned around to walk away they shut up the pharmacy to go to lunch, pretty clear I was interfering with their lunch time. That was pretty bad considering they're all trained to help people that have reactions to vaccines but eating lunch and not caring if I was going to make it or not Was more important. Anybody looking for a pharmacy I beg you please do not go here You will be so sorry all the doctors around this area have nothing good to say about the CVS I should have listened but close to my home, now I have to drive 15 minutes away because of how bad this place is! Shame on this place and the company letting it be ran like that. I want to get this place zero stars but it's not allowed, but my opinion this place is a zero, run stay away!! Carrie
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March 2023 by Alan Shepard
I ran out of a 90 day prescription and checked for my refill. They told me I wasn't due for refill for another 45 days. Their photo records showed they counted the correct number of pills. Interesting that I'm out after half way through. Pretty obvious that they shorted me a bottle. Now I'm stuck hoping an OTC pill works until they will refill.I can't recommend these jokers.
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March 2023 by jake beaudry
Worst pharmacy I’ve ever dealt with. Prescription not ready for over 36 hours. You’ve got a better chance of getting your medication in Ukraine
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January 2023 by Andrea Lewis
Terrible. Filthy inside and outside, messy aisles. I understand things might be tough but a little courtesy goes a long way.
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December 2022 by Carrie Gray
This cvs is so convenient it's a shame they are awful. If the staff picks up the phone they are very rude and unhelpful. My daughter has strep and I got a call saying they didn't have it and that I woukd have to call the doctor to ask then to change it. I called the doctor, they said cvs should call to see if anyone else has it in stock. So I called them back. They finally checked for stores and said Manchester had it. Only to find out at 6pm they don't have it. Forget cvs. Go to walgreens.
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October 2022 by Meghan MacRae
Grossly understaffed for months, which seems to be why staff are inefficient, impatient, unwilling to listen, fail to communicate delays, and generally unable to meet reasonable expectations for a community pharmacy and CVS in particular. The pharmacist refused to fill a script as written, required the doc to prescribe a different drug, and I ended up in the ER, all because the pharmacist would not accept my telling them that I was no longer taking a medication on their record. I'll drive an additional 15 min to my new pharmacy from now on.
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August 2022 by Kelly Crandall
If I could give 0 stars I would and I dont make that claim lightly. The pharmacy staff CHANGES your prescriptions so they don't have to fill them or "it's special order" to which I order mine A WEEK in advance and they STILL can't get their act together. Don't count on them to fill prescriptions in a timely manner, have your medications when they're needed, or to help you. They've screwed up my injection and mood stabilizer schedules so badly. And of it was an even more important life saving medication?? DON'T GO HERE. You'll just end up driving farther away to get what you need. This pharmacy has continually does this (5 MONTHS in a row). Absolutely no responsibility for their lack of ability to do their job. Easily one of the worst pharmacies I've ever had the displeasure of having to use.
