Old Navy is an apparel and accessories brand for the entire family. It offers jeans in 180 sizes, comfy fleece, and bestselling activewear. The brand emphasizes great style, quality and fun. Customers can use free pickup services or come in and say hi, but masks are required for in‑store shopping. Reviewers say the staff is helpful but does not hover or bugging you. The store is well organized. Some shoppers find buying jeans daunting, but helpful staff can help them. Many enjoy waiting for sales, especially for shorts. The clearance section is hit or miss, yet there is often a gem. People say they never leave empty‑handed or disappointed.
My compliments to the hiring staff for adding Sophia to the Mansfield store. Buying jeans always proves to be a daunting task but with the help of Sophia today, I managed to walk out of the store with a pair in hand.
April 2022
Never disappointed here. Always nice. Helpful when you want help, but they don't hover over you bugging you like some places do. Well organized.
October 2021
Had a great experience and found many great summer items for a reasonable price. Awesome customer service.
