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November 2023 by Morgan P
worst starbucks ever. i did a mobile order that was supposed to be ready by 4:15 pm. i waited for 20 MINUTES. and the order was still not ready. when i asked for an update. they told me that they did not have the product needed to make my drink. therefore i waited patiently for no reason, watching the male barista literally take his time with completing orders and being on his phone. will not return. get better staff.
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March 2023 by Beatrice Perez
Great service…Gabby rocks as a barista.
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July 2022 by Lynn Piercy
Great coffee and breakfast sandwiches!?
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January 2022 by swroller
If you like dogs while you’re eating and drinking inside, you’ll like this location. The baristas jump on everyone who walks through the door to put a mask on, but have no problem with people bringing their dogs (of all sizes) inside. Times have changed. I suspect people who aren’t allergic to dogs don’t mind. Otherwise, great Starbucks food and drink, as everywhere. I’m a Gold Card member for life.
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December 2021 by Ashli B.
They put far to much ice to the point that I took three sips and the drink was done. Never going back again.
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April 2021 by A.S. Totoro
Just an overpriced generic place. The people working there are nice, but the company is out of place in Storrs. There is much better local coffee nearby.
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January 2021 by Serenity Rose
Victoria is great. Love it here. I go every Sunday
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October 2020 by Alora Albert
Doesn't have a full food menu only breakfast sandwiches and you can't earn star points unless you pay with a card. Woulda gone down the road to the one in the bookstore to earn my points instead. Waste of a trip.
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May 2020 by J. Rose Konungrinn
They do a great job when they're there. I like having this Starbucks available. But the hours online say till 7pm, and I got there at 6:30 on a Saturday and it was closed. :(
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May 2020 by James Marcotte
Went there to get some drinks for my kids. I got there at 5:25. They are supposed to close at 6:00. We had recently called to verify the hours. I was told at 5:25 when I tried to order that they were closing. I pointed out the time and that they were supposed to close at 6:00. I also told him we drove from Coventry so that my kids could get a drink. He didn’t care and said that they had to close early today. Really horrible customer service. My wife called the manager after we got home and found out that they are not supposed to close early.
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April 2020 by Katie skipper
Horrible customer service!! They close at 6 but 5:45 i was turned away because he already closed his bars down!! When I asked what time that Starbucks closes and he said "anywhere between 5:30 and 6". What business doesn't have a set closing time?? More like you were dead so you shut down early!!! Bad for business!!!
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January 2020 by Tammy-Lynn Grogan
the atmosphere is relaxing .
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December 2019 by Jim W
Stopped in for a venti Christmas blend, the roast was nice and spicy. Always a great place for a fresh cup of coffee.
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October 2019 by Esmeralda
Unfortunately the only choice in the area. Employees simply do their job, make cofee and charge for the product and when I dislike that, because I'm used to friendly staff in most otherlocations!Coffee is ... plain cofee, doesn't really taste like Starbucks. Location simply not recommended
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August 2019 by Bob S
The back of the bar looks like a factory, but that isn’t surprising. There were about half a dozen youngsters behind it and I think half of them were trainees. The young woman who took my order asked for my name. When I got to the pick-up point there was a plastic cup there. Two or three customers came after me and picked up their orders. After several minutes, I guessed that the plastic cup was mine. Nobody had told me. I didn’t hear my name and my name wasn’t written on the cup. Obviously the system didn’t work.
