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January 2024 by Kyle K
Been going here for 20 years! Danny runs a tight ship and takes a lot of pride in his business. Tyler is a heck of a nice guy who will make sure you get done what needs doing. If there's something he can't get that day, he can tell you where is the best place to do so (tires and things along those lines are most common). The prices are good especially considering most small businesses would absolutely charge more. The service is always top notch and very prompt. If you have any car issues, I recommend giving them a call!
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October 2023 by Ariana L.
They were so nice and helpful! Stopped in with an issue on a trip and they helped figure it out, fixed and back on the road so quickly and they were so kind the whole time! And Griffin was so adorable and amazing too. They were so fabulous I've already considered driving there in the future for any car issues because they seem so trustworthy and amazing.
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August 2023 by LynnBF
The service and hospitality of the managers and staff at Northeast Auto & Truck are beyond fantastic! This past week I was involved in an auto incident and stopped by Northeast to determine if my car was drivable. I have never been a customer, but the staff (manager?) willingly came outside to look at my vehicle. He determined that I could not drive it anywhere and gave me advice as to next steps. I spent the next three hours in their waiting room with my grandson while waiting for a tow truck and putting in a claim to my insurance company. They were beyond welcoming, making sure that we were comfortable and also gave my grandson crayons and paper to color with. They were just so incredibly helpful in a stressful situation. I would definitely use their services as I can imagine their entire business is based on excellent customer service. Oh, and we LOVE their mascot dog Griffin!
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August 2023 by Melissa Gosselin
Super friendly and super helpful! Their prices are definitely the best around
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April 2023 by R F
As a newcomer to town, I asked neighbors and the local Facebook group where they go for car maintenance. The most common answer was Northeast Auto, along with adjectives like "trust" and "fair pricing". So I had a timing belt and engine gaskets replacement done there - and I agree with my neighbors. Work like that isn't cheap, but their pricing was reasonable (and a little bit cheaper than I had expected after first looking up quotes online).Here's the reason I really wanted to write this review: while my car was in the shop I had a child go the ER via ambulance, and when I called to ask about my car they picked me up and got me to the hospital right away. That is going way above and beyond being a car repair shop. Things like that are the difference between a "bottom-line-first corporation" and a locally owned first-name-basis business that cares for you, that you trust. If they tell me my brake pads are worn down and should get replaced, you'll be darn sure I won't have to wonder if I'm getting upsold - I'll get the new pads. Thank you NE Auto.Services: Engine repair
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January 2023 by Michael “Ziggy” Ratti
Excellent work quality at its best, highly recommend
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December 2022 by Mitch Lichatz
I live in town and have always brought my vehicles here. Always treated me fair. Ask to see their goats.
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September 2022 by Nicolai Alatzas
Fast, friendly, courteous and above all true to their word. Lots of companies say they care for their customers. These guys take that to the next levelServices: Battery
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August 2022 by Michael Bergman
Great place to have your car serviced. Been using them for years
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July 2022 by Diana M
Love this shop, been going here almost 15 years now and never had a bad experience. Been to other dealerships when our vehicles were still new and under warranty, and the bad experiences there really proved what a great place this is. Great family run business with attention to detail, noticed our turn signal light was out at a recent oil change and changed it without us mentioning. Thanks for always treating our vehicles and family with care!Services: Auto maintenance
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May 2022 by terence bullock
Excellent service! And my car wheel problem was rectified in around 7 minutes. Employee's are all professionals and over many years they have got me out of so many problems. I would never go anywhere else!Terence H Bullock
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March 2022 by Jeremy Roberts
A good buddy of mine brought his car here to fix a broke window, but the beyond rude and unknowledgeable staff were not only not able to fix it, they made it worse. Admittedly mistakes happen, but when no accountability it taken and costumers are treated so poorly there is no excuse. I suggest taking your business elsewhere.Service: General repairs & maintenance
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February 2022 by Jack R.
I'll start my review by saying I only brought my car to this shop because it is close to my house. Before my final service at this shop, I was never that satisfied with their service. I brought my car in for a window that won't go up. They said bring the car in next Tuesday. I arrive at the shop Tuesday morning and they ask if I can bring the car back tomorrow because they're dealing with a service that has been giving them trouble, so I agree and bring the car back the next day. They call me and say that the window regulator needs to be replaced, and I agree to the service. When I pick up the car they tell me the window regulator was fine and that they replaced the rollers for the window, and kept the original regulator. (for $213) I drive 20 feet down the road, and the window falls off the rails. I bring the car right back, telling them what happened, and the mechanic who created the issue, comes out angrily, yelling about how much he hates working on my car. The mechanic starts pulling my window out in the parking lot, and damages my window tints in the process. They agree to pay for the damages (which were not expensive). I was busy when the car was "finished" the second time and had my father pick it up. My first drive I immediately notice there is a lot of wind noise coming from the window that was worked on. There is a large gap between the window and door panel. The rubber sealing that is on every other window is now missing. Condensation is building on my window and I can't get rid of it by rolling it down because that rubber seal is nowhere to be found. I park the car on a cold night and get in it the next morning. There is ice on the INSIDE of my windshield. Something that had never happened before. I bring the car back (for the fourth time) and show them the multiple issues that they caused. The owner comes running out and tells me to show him, so I do. He is immediately rude and flippant towards me. I ask about the rubber seal he says it was half broken before (it was not). I ask about the gap in the door he says the door was already damaged (it was not). As he continues to yell at me about my car and how nothing is his fault, he tells me he never wants to work on my car again, and to never bring it back, which I am more than happy to do along with all the other cars my family had serviced there. Terrible service, rude ownership, less than competitive pricing, There is no reason anyone should ever bring anything with an engine here. I wouldn't trust them with a bicycle. The only person working there with a semblance of respect is Tyler, who works the front desk.
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November 2021 by Santo Finocchiaro
I have been going for years. Outstanding
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November 2021 by Thomas Saltonstall
Great people.honest and reliable