As America’s oldest retailer, Brooks Brothers has designed and innovated classic American sportswear and tailored clothing for over 200 years. The inventor of the iconic Oxford Cloth Button-Down shirt, and famous for the finest suits, dress shirts, and chinos, the brand offers an exceptional online and in‑store experience. Customers note that staff are helpful, taking time to find sizes and walk through fittings, a pure pleasure, and are ready to outfit them for special moments. Some visitors find the selection limited in the smaller store, and the expensive gift box sometimes lacks tissue paper and gold seals, which disappoints those who expect the brand’s high standard.
I don't wear or buy nice clothes often, so I'm glad the young guy in there took a solid 20 minutes to help me find sizes and answer some questions.
December 2023
Selection was somewhat limited in this smaller than usual store.We thought service was good until we got home and found that their expensive gift box did not have any tissue paper or gold seals like you usually get.C'mon folks, this is no way to treat the customers who come in willing to pay for your brand!
April 2023
Very nice and helpful customer service. Great deals as well, would definitely go back!!
