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July 2025 by Samantha Marella
Let me start off by saying this is one of the nicest Coach stores I’ve been in, the selection was incredible. That said, I had the worst experience trying to shop here. I visited on the afternoon of 7/29 and there appeared to be two employees working, a younger woman and a middle-aged woman. I was greeted by both, but upon first glance I thought the older woman was a customer by the way she was dressed. Very messy and unprofessional. She proceeded to follow me around the store and talk to me while I was trying to shop. She was calling my attention over to things constantly that I wasn’t even looking at. She was nice and I was trying to be polite, but it was a very unfortunate experience. I kept trying to politely walk away from her so I could concentrate on shopping, to no avail. I ended up grabbing my husband and having to leave because she wouldn’t leave me alone or take the hint that I wanted space. I would have purchased at least a couple items, because the selection was so great, but walked out empty handed because of the uncomfortable hovering of this staff member :(
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July 2025 by Brianna G
Heather was super friendly and helpful with helping my sister find her bag!!
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June 2025 by inxre
I was not surprised one bit to see so many negative comments on Alex’s (the asian saleslady) attitude. We were deciding on a purchase few minutes past closing and she came up to us asking “if we were going to stay overnight” which was very rude and uncalled for. I wouldn’t recommend shopping there if she’s around.
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May 2025 by Michele Horrigan
Everyone in this store is extremely kind and very helpful and knowledgeable!
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February 2025 by kevin chen
nice place and great service here
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December 2023 by Leslie Latchman
Decent place
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October 2023 by Carol McGee
First time at Tanger Outlet stores at Foxwoods. Had the best time shopping but at the Coach outlet store was a lovely sales person named Daria. Daria was so helpful and has the sweetest voice and personality. I’ve been to many many Coach stores in many locations including Puerto Rico - and have to say Daria is right on top of my list of being the best representative of the Coach brand. Thank you for making a positive experience for me and others.
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August 2023 by Betsaida Ralat
The greatest variety of brand wallets...my favorite place??
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August 2023 by wes wright
They really need a men's 3X please
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August 2023 by Elizabeth Montoya
Excellent
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August 2023 by M B
The people are very helpful
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August 2023 by Nirma Colon
Very good specials good ?
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August 2023 by Jason A
Amazing!
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March 2023 by Veronica Vioude
I made a mistake while trying to make a in store pick up purchase and the managers Gordon and Alex gave me a really hard time while trying to resolve it. Very passive aggressive and down right mean even lied on me to coach customer service over the phone which I had to call on two separate occasions just to get information about my merchandise. Coach customer service agreed that the situation seemed strange and that it seemed to be being done on purpose and they are looking into it. Not sure why they lied considering the phone calls are recorded. Reported both managers to corporate and I will never do business with this location again.
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February 2023 by Ken A.
Reasonable prices for an outlet store. Very clean and organized with displays of all the items clearly visible. Going around the store looking at all the types of bags was fun. I didn't realize that they had a clothing like as well. AND I did see a COACH Teddy Bear, which was a first for me to see at these stores. Staff were all around the store, ready to help.
