“The manager Ernesto and assistant manager David provided AMAZING customer service would definitely go back! They went above and beyond to assist in getting me a part and helping install it.”
“They were calling for a huge rainstorm today and I had just realized my wiper blade was damaged so I stopped in last minute. I was in a hurry and Miles quickly installed it for me. Totally saved the day! Thanks again!”
“Came in for the first time. Middletown customer service was excellent. Myles was so helpful and patient. Than June offered to help me and put in my low beams and air filter. June was also so kind and professional.”
“I had the BEST experience at O’Reilly Auto Parts thanks to Tey! He went above and beyond to help me not only did he assist me with finding the right part but he also took the time to check my oil and even looked into my check engine light just to make sure everything was okay!!
Tey was patient kind, and incredibly knowledgeable! His customer service was truly unmatched! This part!! Hard to find these days!! You can tell he genuinely cares about helping people and takes pride in what he does. O’Reilly is lucky to have him! I’ll definitely be coming back thanks to Tey! Everyone else was also very friends!! 11/10!!”
“I had an issue with my car randomly dying. I had it checked out by two different auto places this week and both assured me my car’s battery and alternator were fine. My car wouldn’t start this morning (making it the 6th time this week). I spoke with Chris on the phone about having my battery replaced. I came down to O’Reilly less than an hour later and Chris was able to remove my old battery and install my new one in less than 20 minutes. He was very patient, calm, understanding, and knowledgeable of the situation. Chris deserves both recognition and a raise for how he handled a very stressful situation with respect and in a timely manner.”
“My battery died I went into the Meriden, CT store and Marcus and June were more than helpful. They were phenomenal! They helped me all the way with choosing my battery guiding us on what we needed to do even though that was beyond what they needed to do at almost closing time ! Thank you thank you thank you! You have a customer for life !”