Civali's Auto Service is a trusted auto repair shop known for its honesty and excellent customer service. Many customers return for service, feeling confident that they will receive fair treatment and reliable repairs. The staff, including Steve and John, communicate effectively, keeping customers informed about their vehicle's issues and the necessary repairs. Civali's is praised for its attention to detail and thoroughness in addressing car problems. Convenience is another highlight, as the shop is located close to work for many clients, and they even offer drop-off services. Customers appreciate the friendly atmosphere and the extra mile the team goes, such as notifying them about manufacturer recalls. New customers often feel welcomed and valued, with many noting their positive experiences after switching from other shops. Civali's Auto Service has earned a solid reputation for providing quality repairs without the worry of being overcharged, making it a popular choice among families and individuals alike.
I’ve been here many times in the past and will continue to come here for service. They are very fair, which is not something you can always say with auto mechanics. I trust them to do the job right and trust that they aren’t overcharging me. My kids bring their cars here now as well.
October 2025
Civali’s Auto Service is the best. They kept us informed of my car’s problems and went above and beyond to see to it that the vehicle was fixed thoroughly. I appreciate their attention to detail as the car had a few issues.
August 2024
Still the Best in Connecticut - no bull! They just put a new set of tires on my 2019 Prius. Great job. Smooth ride!
