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October 2025 by Gladys Rodriguez
I can’t even park at work without them towing me it’s insane I’m a nurse I care for others but yall don’t care about that yall care about the money yall are sick for that
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October 2025 by Ashley Bailey
Nothing would satisfy me more than this company going out of business. They are rude on top rude with a side of mean and not just on the phone (then hang up on your face) but in person. I made a complaint about a car double parked on the street, but they claim they can’t tow from the street.. Funny because I have seen them do it many times including towing my car from the damn street!
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September 2025 by Marc Babic
I was sceptic at first due to very bad reviews, but we decided to call them and ask for help for one of our trucks that could not started at the i-91 northbound rest area. They provided us with an upfront quotes for jump start and/or batteries replacement and they accepted card over the phone payment.
We decided to go with batteries replacement and they showed up within 15 minutes and changed the batteries and got our truck on back on the road.
We ar every happy with the service they have provided us and I had to give them 5 stars as they were amazing from the beginning to the end which is very surprising due to the low star reviews on google.
We will be using them again in the future if we are in the area.
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September 2025 by Hayward Bryant Jr
I don’t know why these guys have any bad reviews! I just got towed by this company, and they did a really great job. Andrew towed my semi and trailer, and the customer service was absolutely excellent! They charged a really good price, arrived ASAP, and got me and my truck to our destination ASAP. If you get Andrew, trust me, you’re in great hands!
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July 2025 by :D :D
My car wouldn’t start and the dealership told me it would be a 5 minute fix if I could get there before 5:30pm. I called this place before 3:30 and was told someone would arrive in 20 minutes. An hour and a half later, I was still waiting, and it was too late to go to go get my car fixed.
If they’d given me an appropriate amount of time or called to tell me it would take more than 20 minutes, I could have called someone else, and potentially kept my plans for the night, but now I have no car.
When I called to cancel the tow, they didn’t even apologize, which isn’t like, a huge issue, but idk, kind of rude.
I’ll call another place to get my car towed tomorrow and LOL that place will probably suck too.
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June 2025 by Heather Gracie
Unlawfully towed my car, then tried to quote me money to get it out.
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May 2025 by Julissa Andujar
Excellent service, quickly less the 15min and very razonable price. My husband truck is literally broken in middle on the street at the night.
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January 2025 by Angela Rodríguez
They Suck! My complex has a new contract with them and just like cross country, they do not come out!! And if they do, it’s for a joy ride because they leave with nothing! About 8/18 cars without passes taking up spots. No matter how many times we call, they do not care! They’re definitely loosing out on a lot of money!!
DO NOT CONTRACT!
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January 2025 by Jack Parra
They towed my car the wrong way. It should have been flatbed. All the fault lights came on therefore i had to have it towed again to the dealership, this time it was flatbed. I called and they basically hung up on me as if I’m the one with the problem. They are hard to talk to, they seem to know it all. They are not taking responsibility for their actions. DONT USE THEM!!!
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September 2024 by Jeremiah Beason
These people towed my car illegally while I was in the shower then charged me 285 to get it back
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September 2024 by Celines Rodriguez
I reported these people to the better business bureau and to authorities. They will fraudulently tow ur vehicle and either claim that their driver didn't see the ticket or that ur parked in the wrong spot. Then they will charge u an outrageous amount to get ur car from them. These people are looking for criminal charges and /or lawsuits . I suggest that everyone continue to supply any proof they may have and continue to report them to the better business bureau and always file a police report if you are towed unlawfully.
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July 2024 by Dominick Walfall
suck unuh mada
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May 2024 by Alexander Ortiz
Real nice pitches pulling into complexes when people are sleeping to take cars. Dude seen me walking up and he hooked so fast and pulled out with his tail between his legs... like dude that wasn't even my car. Why you so scared? Union street Bristol better stand up to these thieves. Mfers waking up in the morning to head to work and finding out they car not here. Let me catch yall cuz frfr
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March 2024 by Matthew Bradbury
I've had several interactions with D&L over the last year and all were positive. Most recently I had a box truck stuck in the mud on a miserable rainy Saturday night. The driver who responded was great and even knocked a little bit off the initial quote. In my experience, faster than AAA too. Would recommend!
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February 2024 by jasalay mercado
Called to inform someone was in my parking spot where I lived. Tried to inquire about where I should park in the meanwhile, was unwilling to answer any questions and hung up in the middle of a conversation and unwilling to give an estimate of time.
