FYE Meriden is a store offering a wide selection of movies, music, T-shirts, collectibles, electronics, gadgets, candy, K-Pop music, and K-Pop merchandise. It carries a large selection of DVDs, Blu-rays, 4K, CDs, and vinyl, along with the latest Funko Pop! Vinyl, Marvel, DC Comics, Disney, and Star Wars merchandise. Customers find it a very cool place to shop with a great selection of pop culture stuff, movies, and music of different genres. It is noted as a great place to go for out-of-the-ordinary items and for finding specific, hard-to-come-by products from shows like Avatar: The Last Airbender. However, experiences with FYE Corporate customer service have been described as a disaster, with reports of incorrect information, lack of response, and general incompetence regarding membership inquiries. In contrast, the store manager at the Meriden location has received high praise for being understanding, sympathetic, and providing excellent, patient customer service with complete follow-through. Some customers have expressed frustration with in-store interactions regarding membership discounts, which have made them hesitant to shop at the location. Despite corporate issues, the store itself is highlighted for its great entertainment selection and unique items.
Obsessed with this store!! And the staff is always nice.
January 2024
Nice workers. The mall is pretty empty but not completely so and this store is a perfect complement. I was able to get a CD and a funko accessory. $10 for both is not bad. And there were people but it was breathable. Will be back
January 2024
I love FYE it has a wide selection of movies and music of different genres and it also has a wide selection of pop culture stuff. It is a very cool place to shop I highly recommend it
