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January 2024 by Intention 8
Excellent customer service
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August 2023 by Joseph Kelly
Not very helpful at all, not the best choice for mobile phone service. I guess they hire anyone.
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July 2023 by Tripple Ace 1
This location should be avoided. I recently bought a new phone and wanted to put insurance on it. Costumer service adviced me I had to do it in store. When I arrived at the store the clerk said I couldn't put insurance on the phone, that they didnt even sold that phone. I contacted costumer service Who informed he was wrong and Just didnt want to do his job.
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May 2023 by alberto alberto
This place is super helpful!! I went in with a new phone from Metro PCS that I had no idea how to set up. Even though I did not buy the phone there, they went above and beyond helping me reset and set up the phone. I am very grateful to Emae and Melida. Thank you, guys!
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February 2023 by Paula Moschogiannakis
This location is one to avoid if you had your phone less than 14 days they find a way for you to not get the new customer deal of discounted phone if you have to bring original back in time frame due to an issue, had to pay full price of phones, plus 63 n change was charged under a Bluetooth stereo and said it was activation and activation was right above it.
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October 2022 by Karen Coronado
Great store, wonderful service.
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August 2022 by Jenny Wang
Hailey was very patient and kind. We had sim issues, she stayed an hour past the store closing time to make sure we are taken care of. She has an exceptional knowledge and she was efficient as well!
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October 2021 by Jennifer Waters
I have been struggling for a few weeks with my banking app. It's an app I rely very heavily on. Went to the bank and they tried to help me gain access. No luck. Stopped by Metro PCS on Cook Ave in Meriden and spoke with Sam. So glad I did. Within 5 minutes, without breaking a sweat Sam figured out the issue and I was able to regain access to my app and info. I was thrilled and he was happy to help. 5 star service today!!!
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September 2021 by Glokage Med
worst experience ever, bad customer service! they over charge you for everything go to another store better than this one.
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August 2021 by Lenora Costen
Go see Will! Great customer service
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June 2021 by William Cotman
My Go to store! They show that they care for their customers and go the extra mile. Will was excellent
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June 2021 by Maria Rey
Chris & Mustafa were great they helped me out so much and told me everything I needed to know about my new devices. Thanks so much for your help! I love my new devices!
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May 2021 by Dariana Lauture
I will definitely skip the store closer to me to go to this location. Will listened, did not talk down to me and had a solution within 5 min. Awesome! I will definitely go back.
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May 2021 by Chantal Barron
Great customer service!! Ibby and Mustafa helped me pick out a great phone for a great price. Thank you!!
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May 2021 by Brian Gardner
Thanks to Ibby i can always make my payments quick and on time. Wonderful service!!
