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September 2022 by Nancy Daniel
Excellent customer service I love the way how they treat customer there makes me feel welcome. I recommend this store to anybody honest, knowledge, respectful
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August 2022 by Lisa Ellis
Let me start off by saying,I HAVE ONLY WRITTEN A REVIEW 3 times EVER including this time!I'm very very very upset.I went into this location when I walked in and seen the metro employee arguing and talking to an elderly women with so much disgusts,I should have walked out.He was nice to me very friendly,I told him I'm on a fixed income and I only had 120 to spend.He said he wanted to check to see if I qualify for a program that lowered the bill long story short after checking he said I DID NOT QUALIFY OKAY DID NOT.So he said all I would have to pay was 98 dollars and metro would throw in screen protector and case.I would pay for the service and taxes because the phone was free.I had my 2yr old with me ,he began flirting asking me questions about my martial status etc,I walked to the bank while he got everything together I get back he hands me everything I leave.I get home look at my recite and it looks like I was charged for the case and protector that was supposedly came with it,next day I go back he EVERYTHING CHANGED OKAY EVERYTHING! it was not the same person from the day before,very rude,anger as if how dear me come back and question him just like he was with the elderly woman.I left but I couldn't let it go.My first bill comes out it says 29dollars but my bill is supposed to be 60dollars come to find out I DID get into the program and I thought it was strange he said I did NOT!I CAN'T GET A supervisor still!So anger.Why would you take from someone in a hard situation why???
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August 2022 by Max Albanese
Knowledgeable staff and very customer oriented.
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October 2021 by Tara Maloney
This is the only metropcs i will ever go to. For years the same gentlemen works there and is honestly the best person i have ever found at any phone store. I highly recommend him. I have referred many friends and family members. He is so patient. I even send elderly people there.
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August 2021 by irma soto
Emad was helpful and try very hard to solve my problem..Very nice generous man. Thank you for helping me..
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August 2021 by Karin Hampe
Awesome service from Sales Rep., Emad... in Meriden, Conn. All sales/service people should be as kind, conscencious and as knowledgeable as him. Best Ever!
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March 2021 by Hazel Styaes
Awful. They will take ur phone amd post thier own review on it. I had to come edit this as the man put his own review in! How dare they! I wonder how many of these are faked reviews by the man at metro. Because the specifically said the man …More1
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February 2021 by Brian Dilliber
Needed to get a new flip phone for my wife. The cover display on the old one was not working.The person that works there was informative on the type of phone I was looking for.
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January 2021 by SimsFairy
This is the only metropcs i will ever go to. For years the same gentlemen works there and is honestly the best person i have ever found at any phone store. I highly recommend him. I have referred many friends and family members. He is so patient. I even send elderly people there.
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January 2021 by Robert Jones
Great customer service representative there is so helpful I highly recommend that store for all
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January 2021 by Kasey Donahue
Awful. They will take ur phone amd post thier own review on it. I had to come edit this as the man put his own review in! How dare they! I wonder how many of these are faked reviews by the man at metro. Because the specifically said the man at metro is a great help. Well, it was wrote the day i went there and he was the only one who had access to my google. Frauds when it come to reviews. Its on the google i dont even use (i have 2) i copied and saved it for thier headquaters.
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December 2020 by Malakai Alcott
Probably the best customer service experience I've ever had. The store's management is extremely competent, courteous, respectful and efficient. I couldn't ask for a more convenient option.
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December 2020 by Joe Johnson
Great customers service man there is informed help me a lot thanx
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November 2020 by King King
Best service definitely i will recommended to all may friends and family there are amazing man there so helpful and informed
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November 2020 by Hazel Styles
Best deals sold with expert customers service offered man there is so helpful thanks