Once Upon A Child is a store offering a wide variety of well-organized children's items, including clothes arranged by size and gender, shoes, toys, cribs, strollers, carriages, and bouncers. Many items, like strollers for low prices, are in mint condition. The store is typically well-stocked and merchandise is in good shape and reasonably priced, which shoppers find to be a lifesaver, especially for parents needing affordable options. Customer service experiences are inconsistent but can be exceptional, with staff sometimes making exceptions and showing great patience. However, service can vary, with payment amounts sometimes differing and items occasionally being refused without explanation. As a seller, the store is very dedicated to quality, which some find slightly over the top, and they recommend only attempting to sell like-new items. A noted room for improvement is the occasional lack of bags for purchases. All in all, despite some flaws, it is considered a gem.
Inconsistent. Depending on who serves you at the counter, the amount of payment varies, and they may refuse beautiful items without explaination.
June 2025
Great pre-owned clothing at great prices. Very nice staff.
May 2025
Yikes, poor customer service skills. Zero communication and lack of responses when asking questions. On the brighter note mainly decent prices on clothing.
