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December 2023 by Crystal Love
Love this location! The manager and the girls working were super helpful and nice! Store is so well organized (love that) and the manager even steamed my dress for me before I left! 10/10 hands down!
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October 2023 by Janet Moore
Beautiful dresses at good prices. Friendly helpful staff
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September 2023 by Alyssa H.
Dayana was amazing help, she was so nice and friendly, gave me everything I needed and made my experience amazing. Will be going back again just for her!
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June 2023 by Soraya Figueroa
Absolutely love this store! Abby is the best, she is patient and friendly. Goes above and beyond to help you find the perfect dress! If your looking for THE dress this is definitely the place to find it. ?
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November 2022 by Ana Abreu
Okay variety and reasonable prices
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August 2022 by Jedidiah Wilkinson
Bought 4 skirts for my girlfriend Sarah from there
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May 2022 by Phyllis Herring
Looking for for prom dress. Not for me.
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April 2022 by Aubrey Deller
Our salesperson Shakira is the reason we had a good experience. It was insane that on a Saturday during prom season she was the only one working in the store. She was nice and helpful despite the stressful circumstances. She went above & beyond when people were very upset all around her because their was only one person working the whole store.
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March 2022 by Mermaid Dinosaur
The girls here are amazing!!! Came in here for a dress and some shoes- I looked AMAZING thanks to them!!
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January 2022 by Bridgette R.
I have shopped online at Windsor, and have been to many of their stores in CT. I unfortunately have not had a positive experience. The stores are crowded, disorganized, they have very limited sizes available in store. The employees at both the Trumbull and Milford locations were unpleasant, and I felt like I was bothering them by asking for a fitting room. I have worked retail for years so I understand not being perky and excited to do your job 100% of the time, but this was just rude. The return policy is also ridiculous. You must return the item with tags and receipt within 14 days to get a full refund. No tag - no return, no receipt - you get whatever price it is now, and after 14 days - only store credit. I got a top for Xmas that did not fit. When I went to return it, I received 5$ of store credit. It was a black bustier so I know it must have been $30-40 at full price. I also purchased something in the wrong size (which I later decided I didn't need) on the 5th or 6th of this month. I went on a trip for a week, got back the 16th, and unsurprisingly also got COVID. Yesterday was the soonest safe opportunity for me to return it, but no exceptions to the 14-day rule & I got store credit. After I use my store credit, I do not plan to shop there again.
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December 2021 by Nancy Nieves
Looking for a dress for my daugther...nothing fits her. Only dresses for skinny ladies...you should think about all tipes of bodies. Not going to lie dresses were beautiful but not to much variety.
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November 2021 by ish
There’s a very “pushy” cashier in particular with blonde hair. Not polite, just wants my purchase and my information. She only asked me if I wanted to leave my number for ‘coupons’ I said sure. Let’s see if that happens. I can still hear her voice yelling “EMAIL” … I paused because she wasn’t even looking at me, she was ready to type before I even considered giving it. The energy was awkward between the both of us.The dress I bought was phenomenal. No issues with the store just the attitude of some employees could be adjusted for a better shopping experience overall.
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November 2021 by Alex Massey
Very busy place especially around holidays, and school calendar events such as homecoming, prom, dances, etc.Large quantities and varieties of dresses, tops, and bottoms alike, customer service is a little lacking but not enough to drop the quality of the store wholistically below a four out of five, it really depends on the given day you go if you'll be serviced by someone helpful or not
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August 2021 by Kim Vazquez
There’s a very “pushy” cashier in particular with blonde hair. Not polite, just wants my purchase and my information. She only asked me if I wanted to leave my number for ‘coupons’ I said sure. Let’s see if that happens. I can still hear her voice yelling “EMAIL” … I paused because she wasn’t even looking at me, she was ready to type before I even considered giving it. The energy was awkward between the both of us.The dress I bought was phenomenal. No issues with the store just the attitude of some employees could be adjusted for a better shopping experience overall.
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July 2021 by Althea M
Honestly my only complaint about this store is that I'm getting old and my body doesn't look great in belly shirts anymore, lol. But this store always has such cute things, I even managed to find a little white lace dress there a few years ago that was perfect for my laid back wedding. ❤
