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February 2024 by Daniel Jamieson
This bank consistently sucks and I will be closing my account soon. Several times the ATM has sucked my money and it takes weeks for it to be resolved. The tellers are useless when it comes to cash deposits and the lines are unreasonably long. Bank at liberty instead.
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January 2024 by Talal Qatabi
It's frustrating that even after depositing a CASHIERS CHECK, there's a lengthy 7-day wait for it to clear. This experience with the bank has been nothing short of disappointing. The policy seems unreasonable and inconvenient. Additionally, the employees at this branch have been less than helpful, and the behavior of the manager is absolutely appalling; their attitude and actions might even be described as psychopathic.
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January 2024 by Muthanna Hamam
I wish there's not given even one star the customer service is horrible that lady named Beden always have no smile and rude this is make me close my and my family accounts with them very bad experience.not recommend to any one .
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December 2023 by Esther Garrison
Very friendly and patient staff!
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December 2023 by L C
Horrible waiting time. 45 min and one teller. About 8 customers waiting in line. They don't care and make excuses instead of taking action to fix the problem. Need to change banks
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September 2023 by Serrinea Granville
By far one of the best locations!!!!
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July 2022 by kass m
Met with Stephen today to open a new account and switch from my old bank. They were very helpful and the accounts they had and loan services they offer were everything I was looking for could not recommend a better bank.
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March 2022 by Heather U
Have all but one teller go on lunch break while the rest of the population comes in because it's their lunch break and they can't come any other time... said the manager here, apparently. Always a large line with no other bank employees helping. I waste a half hour here every time to do a couple commercial deposits.....
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March 2022 by David Rinaldi
Wow such negative reviews. I thought everyone was polite and professional. I cashed a govt check here and I wasn't even a customer. I even opened a small debit card account. Doesn't hurt to have an extra small stash on the side for a rainy day. My relationship banker was Mira el Turk. My advice is to seek her out if you have any issues.
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December 2021 by Tiffany Sweden
Very upset that they closed the branch on Washington street… I live in Middlefield and that one has a drive thru which need… now the closest is Meriden and to use another’s ATM I get charged a 3 dollar fee which I don’t get back…
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October 2021 by George Ramberg
The Manager of This Location Is Consistently The Most Rude Unpleasant Public Representative of A Business I Have Ever Encountered. I Dread When She Is The Only Available Clerk When I Go In. She Is A Miserable Unkind Very Rude Woman.
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September 2021 by Yahmika White
They have terrible customer service, very rude and just a distasteful location…
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September 2021 by Thomas Martin
Some these comments are a year older or more yet nothing changes. My wife and Mother-In-Law went in today. Same ole story, same ole song and dance. Just FLAT RUDE. And to a 92 year old woman who just wanted to know if there is a BOA bank with a drive-up since she can't climb stairs and they closed the one she usually went to. Talk about sass and rudeness!!! Unreal. So we are looking for a new bank.
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May 2021 by Gloria Ramberg
The Manager of This Location Is Consistently The Most Rude Unpleasant Public Representative of A Business I Have Ever Encountered. I Dread When She Is The Only Available Clerk When I Go In. She Is A Miserable Unkind Very Rude Woman.
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February 2021 by Jo Mama
Would not let me cash my america map or my trump picture
