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February 2025 by Lucie B
Very helpful customer service at this store, with one worker in particular going above and beyond!
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January 2025 by AM
Worst pharmacy you could possibly go to. Had my wisdom teeth removed, my doctor put in the pain med script 3 hrs prior to me arriving at this place I showed up at the drive thru @ 11:30 and the girl tells me that oh she needs to go count them and put them in the bottle still and to wait there, so I do. 30 mins later a different woman comes to the window and said to come back 2 HOURS later because they are now heading to lunch. I told her the other lady said she’d be right there with it and she said it didn’t matter come back later. So I had to drive an hour home (the only reason I went to this terrible cvs was because it was the closest to my dentist and on the way home. And doctor said I would need them asap) my local pain meds wore off, I was in excruciating pain and had to send my husband to go get the meds because I couldn’t take another hour drive in that state. He gets there and still has to wait 30 mins for the prescriptions to be filled. Not my first run in with rude and inconsiderate people at this place but this was the final straw and I won’t ever be back.
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January 2025 by steven perruccio
Pharmacist, Best ever had.
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November 2024 by Jennifer Lewis
I only use this pharmacy out of laziness of not wanting to start at another pharmacy. Apparently they can make decisions about my health even after a dr authorizes a prescription. Non-narcotic, non-controlled. After leaving a message questioning her authority to command my health, she rudely calls me back “I don’t know why you are calling me, you don’t need this script” I know what I need, look at my history. When I have script A, I have to have script B. I have made complaints about her in the past. She is ugly rude.
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November 2024 by Maria Ross
Angel is a cashier in the Middletown CT store. She is a very kind, helpful, cheerful and an asset to CVs. She exudes all the qualities in a person in the customer service industry. We need more cashiers like Angel..
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September 2024 by Heidi
Ordered 1 hr photo (gloss print) online from pics in my phone. I liked the convenience of this option & being able to edit them before submitting the order.
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July 2024 by Alyssa Pillion
So you can no longer call and speak to a pharmacist, you must leave a message and wait for a call back, apparently you're supposed to get a call back within an hour. I left a message at 10:00 am this morning and never received a call back all day. The exterior is constantly filthy with litter all over, people pan handle at the entry. I will need to transfer to another pharmacy, this place is awful all around.
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July 2024 by Kelly Dumont
Don’t bother with this location. Everything you might want to buy (lotions, soaks, sunscreens, razors…) is under lock and key. Might as well stick with Amazon if I’m not able to handle and compare products before I buy.
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April 2024 by M B
It's a pharmacy that is better than their counterpart across the street. The locals know who I'm speaking about ?
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March 2024 by Black Cats
Just called this location to ask about getting Covid home tests. The pharmacy tech would not help me at all. The only thing she would tell me is “We don’t have them and they’re not free anymore”. I informed her the website is advertising 8 free tests. She said that wasn’t true. When I asked her if she could check another store in their system she said no. Then she said go to Walgreens. Sums up how helpful these people are. Time to dump CVS.
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January 2024 by Charles JR
This place is really ridiculous when falling prescriptions for customers. They keep telling you when you go in, you have no prescriptions ready. They fold out the rescription the last minute then text you
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January 2024 by Jim Laughlin
This place is a joke. I got a message from CVS app that my meds were ready. The day after I went to pickup the med. They gave it to someone else. They said nothing they can do.
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January 2024 by Jim L.
They gave my med to someone else. I was told there was nothing they could do. I was notified one day prior that the med was ready.
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January 2024 by Meghan C Gardner
The prices were expensive, I saw products that I will buy from Amazon and Walmart.
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December 2023 by Lui Woods
I wish I didn’t have to leave a star to leave a comment I don’t write comments about any place I shop at ,but today I had to,I started off in the store in the cosmetics department where every thing on the shelves are either in a case or have a anti theft device where you have to grab an associate , so today I see an associate down the isle assisted me but needed to grab key to unlock what I wanted I didn’t catch her name she had no name tag on very rude young ladyWith low curly hair and then I told her that I was going to do a little more shopping so she took my things never handing them to me that I wanted to purchase nor did she tell me where she put them ,I went over to the batteries and she said she needed a key to unlock batteries which all batteries had locks on them except the cvs brand I waited to for her to come back and then when I do see her she walks past me like I just wasn’t waiting for her to unlock batteries and then I said to her I asking about batteries and she gave me a smart comment and I said never mind so I grabbed the cvs brand which it wasn’t what I wanted and went to the register anthor rude cashier was at the register I paid for my things and left ,I can’t believe the the lack of caring, proper etiquette and excellent customer service this store lacks I will never shop here again
