-
August 2025 by Scooter Les
I have had no bad nor negative experiences with this bank, I have only been inside several times and the staff always been helpful. Only complaint is that the bank seems rather small and not much room inside.
-
June 2025 by Adelis Alicea
Came to this bank all the time but the new employees are very rude . Went through drive through there was no one inside and I could see that and had to ring the bell 4 different times before someone finally came . Then the lady had an attitude and the fiery thing she said to me was in the future you need to come inside if you want to make a bank check especially if there’s a line . I informed her there was no line and that I’ve gone there for years and have never had an issue or been told that at any liberty bank not just that location . She then tried to tell me she couldn’t cash my payroll check which I again informed her I go there every Friday cash and clear my check same day and have never had an issue and she continued to argue with me asking me who clears it for me . I then told her all the employees who have worked there clear it for me and I never have an issue it’s never the same person so I didn’t know her name but if you go into the system she can see I’m not lieing . Just very rude and unprofessional if you don’t like people or your job don’t work in customer service .
-
October 2024 by Victoria A (tor tor)
horrible branch pick a different one to go to. service sucks was at the drive thru for 5 mins no one came so i had to park and go in with only two people working talking about nails. i refuse to come to this branch only if i have too. waited 15 mins for a roll of quarters not sure why the drivethru is open if no one is there causing me to go in and wait another 10mins for a total of 15 minutes
-
June 2024 by Christina N
Angela the operations supervisor and Nick one of the bank associates made my first experience with liberty bank an amazing one. Angela went above and beyond as a supervisor as well as customer service representative to liberty bank. Nick was very knowledgeable about the different attributes that liberty bank has to offer from opening a checking account to the home loan process. Both of these employees bring a special asset to liberty bank. Personally working with both of these individuals made me contemplate closing out any other accounts I have with my other banks and just trusting liberty bank with all of my financial affairs. Thank you to Angela and Nick you are such a pleasure to work with and so happy I decided to start banking with liberty.
-
December 2023 by Nicole O
I reviewed Liberty previously but my review vanished mysteriously. Liberty as a business is unethical. I had a checking/savings with them for nearly two decades. After fulfilling my contractual obligation with the local Planet Fitness and cancelling, my cancellation wasn’t processed correctly and the gym continued to bill me for 3 months fraudulently. I cancelled PF in person and because they were swamped at the time, (hence the incorrect processing) they didn’t give me documentation. I called Liberty, explained the situation, and asked the charges to be refunded. The rep immediately sided with the business and told me they couldn’t help me and that they wouldn’t even investigate. So Liberty Bank is in business by making money off of your life’s earnings, but they don’t have your back to protect those earnings when companies steal them fraudulently. Something to consider. Integrity is important. Brick and mortar banks are dated anyway. I cut ties with these guys and I’m making a killing in interest at Ally.
-
July 2022 by mostafa aitsalah
I have this bank for more than 15 years, best banking service you can ask for.keep it up.
-
July 2020 by K-Lap
Another conveniently located Liberty bank. The staff is nice. I have been nothing but happy since switching to Liberty.
-
October 2019 by Melissa
I have been banking at Liberty for over 30 years.. Through ups and downs there is one thing the bank has stayed consistent with... Customer Service..
-
August 2019 by Anne L.
Bad. Terrible customer service today. I've had an account w Liberty Bank for 30 years and now I think it's time for a change.
-
June 2019 by Gee Cee
Liberty bank staff co-inside with each-other.
-
June 2019 by William Vachon
Liberty always gives more than they take
-
January 2019 by Melissa Smith
I have been banking at Liberty for over 30 years.. Through ups and downs there is one thing the bank has stayed consistent with... Customer Service..
-
January 2018 by Sabrina Cerrato
It's a bank with two ATM's drive up and walk up
-
November 2017 by B C
Friendly staff
