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September 2023
I encountered quick, professional and very understanding customer service representatives! My replacement unit was delivered in three days after they confirmed my proof of purchase. Their customer service exceeded my expectations and other companies should pattern their service model!! Many kudos to Lyman and their team!
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September 2023
Lyman customer service was very helpful to me when I bought one of their products brand new off of eBay and it turned out to be corroded for some reason, possibly faulty storage by the seller? Lyman stepped up and replaced the defective parts. Thank you very much for standing behind your products.
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September 2023
I have several TacStar products: grip, fore-end grip and side saddle. The fore-end grip was missing its foot plate. Even though I bought it secondhand, Lyman Products sent me not one, but two replacement parts free of charge. That's incredibly generous and outstanding customer service and support.
