U-Haul Moving & Storage of Middletown offers convenient location and well-maintained equipment, with vehicles that are clean and easy to drive. Customers often find the staff friendly, helpful, and accommodating, making rentals a positive experience. Belinda, in particular, is praised for her professionalism and friendly attitude, helping to turn what can be a stressful process into a more pleasant one. Check-in is generally smooth, and the vehicles perform well, though some customers mention that the trucks can feel and sound a bit sketchy, which may be normal for their size. The facility’s after-hours drop-off process, however, has caused some inconvenience, with issues like app glitches and delays in uploading pictures, leading to longer-than-expected completion times. Despite this, overall experiences are good, and many customers appreciate the helpful staff and clean equipment. The location is recommended for those needing reliable moving and storage solutions, with hopes that technical issues will be resolved to improve future visits.
