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January 2024 by SAS Logistics
This is ripoff place..they try to charge in front because they are sending unexpirrienced technician..he came he charge me 600$ he didn’t finish his job and left..terrible person that old owner with nasty voice.. carriers avoid it this is ripoff place
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January 2024 by Debby Ellis
Called Untouchable as my husband's transmission went unexpectedly. The "free" tow through our insurance gave us an ETA of damn near 3 hours. This company had my husband in less than 30 minutes. Rate was absolutely reasonable and from the dispatcher, Charlie to the driver, Ryan, there was nothing but complete professionalism!!! Will use them again if ever needed before anyone else!! Thank You guys!!Debby
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January 2024 by Rob Hoover
Thanks Charles for towing box truck and providing fast roadside assistance in Berlin towing service great company will use to tow fleet and maintenance with truck repairs thanks again
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January 2024 by Shahobiddin
Nice and friendly towing company ever in my life, driver Dave was so nice guy thank you so much for your service
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December 2023 by carlos aoyos
They will steal your car and police or attorneys wont do anything. The manager or owner is a thief. I had a car accident next to my home and one of his tow trucks came to get my car. I asked him to take the car to my place he said no. They took it to the lot and when I called the next day, they told me it wasnt my car. After four days he said ok is your car come get it now and pay all the storage fees. They were saying that I did not want to give my keys and wanted to charge me extra 200. He never asked for the keys he just gave me a card and left. The owner will try to make anyone making bad reviews like its their fault. I have phone records and accident report I was not intoxicated or having any type of criminal behavior. Just always ask whos is picking your car and dont let these people steal from you. Untouchable towing and nelcon are partners companys , avoid them at all cost.
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December 2023 by Astro Logistics
I recently had an extremely unsatisfactory experience with Untouchable Towing. First and foremost, their charges were exorbitant, even just for showing up, which was a major letdown. To my dismay, after incurring such high costs, they didn’t even perform the towing service I needed.What's more, I found their pricing to be predatory. It seemed to me that they took advantage of my urgent situation to charge unreasonable rates, a practice that I find utterly unacceptable. It's one thing to charge for services rendered, but it's entirely another to exploit customers' emergency needs for financial gain.Furthermore, interacting with the owner was another low point of my experience. I found him to be quite rude and unprofessional. When dealing with a service-oriented business, especially in stressful situations like vehicle troubles, courteous and empathetic customer service is crucial. Unfortunately, this was not the case here.Given these reasons, I am extremely dissatisfied with Untouchable Towing and regret choosing them for my towing needs. I strongly advise others to look for more reasonable, professional, and customer-friendly towing services. This was not just a matter of poor service; it was an experience that showed a lack of respect for customers and fair business practices. Rest assured, I will not be using their services again.
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December 2023 by Matthew Metz
I called untouchable out of the blue for a tow from Middletown to Cromwell. The driver showed up within a reasonable time, and the cost was also reasonable. The tow was very professional, and the driver was pleasant
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November 2023 by Daniel Jamieson
My girlfriend had her car towed here after causing some pretty significant damage to the suspension. Hourly labor is very reasonable, average charge on parts. Charlie is honest and pleasant and was a man of his word. The girl up front I forgot her name, is also very kind and personable. Thanks guys.Service: Car towing
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October 2023 by Jas C.
Yes, you are all right! How many businesses does this guy have ! And he has the audacity to talk about other businesses?! He should try to take care of his own. It's not professional.
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October 2023 by Scott Libby
Charles and Vi were extremely helpful and obliging to me. Worked with me over the phone and through email to get my brother's bus conversion from CT to central NH after breaking down.Services: Special vehicle towing
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October 2023 by anisha clemons
VERY NASTY OWNER! MY CAR WAS TOWED NOT EVEN 2 MILES TO THIS HUNK OF JUNK FACILITY! NOT EVEN 12 HOURS AGO, AND THEYRE ASKING FOR $551.00 JUST TO GET MY EYE GLASSES OUT MY CAR ? RIDICULOUS!!!!!!!! && THEY STOLE MY PERSONAL BELONGINGS FROM MY VEHICLE!!!! BEWARE….&& HOW COULD HE CALL THE BANK? LMFAOOO LIKE HE GOT THAT KIND OF INFORMATION!!! && IF YOU “CALLED THEM && THEY WANT THE CAR, THAT MEAN U WOULDNT OF BEEN ASKING ME FOR $551.YOUR A FRAUD!!!!! && YOU STOLE MY STUFF. YOU FORGOT TO MENTION THAT PART…GUYS BECAREFUL
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September 2023 by Melanie Ackley
They came as soon as we needed them, went above and beyond and got our job done quickly and professionally! Would use again and again.
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July 2023 by Joanna Czupryna
If I could take the stars from them I would. The worst experience ever. Owner is rude and not cooperative at all. My advice if you are in accident and unfortunately your car has to be towed to not use company, run.
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July 2023 by Benjamin Scoll
These guys towed my vehicle off I-91 when we were involved in a collision last weekend. They were very competent and decent. They gave some good advice. Much appreciated.Service: Car towing
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June 2023 by Mike DeHetre
Mike was fantastic. He diagnosed and repaired my truck on short notice so I wasn't stranded in Connecticut but could get home to Pennsylvania. Really nice guy and did great work for me.Service: Car towing
