-
October 2023 by Google user
I never have a good experience at this branch. The tellers are always so rude and not helpful. Also this branch has the most inconvenient hours of operation.
-
October 2022 by Kathryn Mica
Horrible hours
-
September 2019 by David Fazzina
Very poor customer service teller was rude and obnoxious
-
April 2019 by Pash Lee L.
I've typically like Webster bank and usually have a pleasant experience but today was bizarre for me to imagine a bank could run this way. It was actually a little concerning. So I came in at 11am just to have something quickly notarized so that I could bring the paperwork back to another person. The teller who is the sweetest lady told me that the manager had stepped out for a minute and that I could wait if I'd like to. I sat down and waited.................... it's now 11:19am and manager is nowhere to be found. The teller came over to me and explained that she's not sure where she went and that she saw the assistant manager leave as well. Meanwhile there was another lady here way before me waiting to speak with someone as well to no avail. She was asking what she should do but they were saying they didn't know what to tell her because they are just the tellers and couldn't help. Eventually one of the tellers was able to assist her with something as she seemed in distress. Meanwhile it's 11:30am and still no managers and I'm still waiting. The teller came over to me and asked if I'd like to come back later. I agreed. I find it very concerning that there not be a policy that at least one manager be there when another is not. I mean there were literally only 3 tellers in this huge main bank. No loan officers, no branch managers, nothing. So basically the only thing you could do there, had to have something to do with the tellers. I left and went to Dutch Point Credit Union instead. Without any issues. Took less than 6 minutes to get my paperwork notarized.
-
February 2019 by Chris mancini
Bank is extremely slow. Tellers are very rude and its obvious socializing is more important than they're customers
