August 2021 by Francine B.
As I write this review, I am currently waiting in line to check out at this Walmart location. I'm in line for the self check out, which has to be at least 40 people deep. There is not one single cash register open that has a real person working it. I needed help in the sporting goods department with an item, and I had to run all around the store, only to be told by one unfriendly employee that he could not help me because he is "off the clock in 15 minutes." 15 minutes? The item that I needed help with would've taken him a grand total of about three minutes to assist me with. When I expressed my discussed in this particular Walmart, the same employee told me to call corporate because nobody wants to work. The service desk closes about an hour before the store does. How could a store still be open and their customer service desk is not? Can somebody please explain to me what would've happened if a child was lost and they knew enough to go to the service desk to ask for help, only to be told that the service desk was closed? To me, something is not right here. As a result of people not wanting to work, you would think that they would have a surplus of funds to pay the electric bill, well, you would be wrong. The lights in this particular Walmart keep on dimming roughly every five minutes. It is to the point, wear after shopping in here for about 45 minutes of this happening, I thought I was starting to lose my vision. And would you like to know what the icing on the cake of this whole shopping experience was? When I went to use the ladies bathroom, there was toilet paper all over the floor, there was no toilet paper in the toilet paper dispensers, and me and several other female shoppers were forced to use the scratchy paper towel that they had on the counter. How could that be? Honestly, it's no wonder that they had no toilet paper on the rolls, because it was all over the floor. All in all, it's a shame that a business that once could be considered a quality, family friendly, all around essential business could now have such low standards. Honestly, this particular Walmart is a pit, and quite frankly should be closed down since they clearly have no staff that want to work, and the ones that do cannot be bothered to offer quality customer service.