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April 2024 by Jojo Temporary
Most of the games were broken. Ugh! I'm so disgusted by the lack of working games here. While the associates did arrive after I had complained, they got the game working again but DIDNT EVEN GIVE ME MORE TICKETS. All the employees here should be fired and replaced. In fact, I believe that this should be taken out of the mall and replaced with something better. Some better ideas may include literally ANYTHING! I sat down to order food and no one has come yet. What an abomination to New Haven County. I hate this place. I hope no one ever comes here again and the owner gets in trouble with the law. Furthermore, at a previous visit I attempted to jump over the jurassic park game but they kicked me OUT! I immediately ran away and walked about the mall. Another reason I hate this place is because all or at least most of the attractions have been moved since the last time I went here. I felt lost not just externally but also internally. A place I used to love has turned unfamiliar. Finally, they had a fencing tournament on. Like who watched fencing. What a bum move. Don't they know I wanted to watch the XFL?
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March 2024 by Noemi Crespo Rice
My family and I had a ball today at Dave and Busters. We arrived around 115pm and there were no servers which was a bit strange - but the bartenders set up a table for us and took care of us. Food was very good and kids had an absolute blast. If there is one area for improvement it is the bathrooms - they were pretty gross, but the rest of our experience was Fantastic. We will definitely be back!
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March 2024 by Ian the Hairy
Unexpectedly good food and service. Fun for the kids. A lot of good
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March 2024 by Jerrika Rodriguez
I wish there was an option for zero stars. The service at this location is appalling . The waitress we were dealt took our order and never bothered to bring out our drinks nor utensils or napkins. Mind you, it wasn’t even busy. We kindly asked another server for utensils and napkins and reminded him that we hadn’t gotten our drinks to then still be ignored. When she finally showed her face after an hour, I asked her to remove the 4 drinks we never received from our bill. We get handed the bill with the drinks still on it. When I voiced my frustration to the manager he brushed it off and said “I know”, no apology what so ever. Dave and Buster’s do better. We will never eat nor bring our children to play here again. Such carelessness.
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March 2024 by samir gaffoor
Sat there with my pregnant wife for over 20 mins place was not busy at all was not even offer water. Just before leaving I spoke with the manager their excuse was another shift is starting meanwhile his workers were in the bar area
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March 2024 by Elias Fernandez
Had an unofficial birthday party for my daughter where we just had a ton of food and six kids. The staff who served our table were wonderful and totally on top of everything. Plenty of food and water and everything we needed. Everyone had a great time. I highly recommend it. The food was okay and better than most kids places so no complaints at all about the food.
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March 2024 by Louie Richetelli
Service was horrible it took the server over an hour to get to our table and then we ordered and waited an hour for our food. Then we had to say something to the server for them to acknowledge we didn’t have our food. Then we waited an additional half hour and these were the crispy chicken strips that I received.Never coming back here for food. I think dog food probably tastes better. Also there was a piece of pineapple in my coleslaw.
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March 2024 by Iman R.
Fun for the kids, I'm 49 and I had fun too also the bar had great drinks very good time
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March 2024 by Tanneka Taylor
When it comes to hosting a birthday celebration that leaves children wide eyed with wonder and parents deeply impressed, Dave &Buster sets the bar high. I was a bit concerned because the kids are 3 &4 yrs old but there was NO disappointment. From the first visit I knew I wanted to have my son birthday there. The heart and soul of this extraordinary experience began with my phone call with Amy the event operations coordinator. But Brian, the manager who was our party host OMG, from our first interaction, he radiated a warmth and enthusiasm that instantly put me at ease, ( it was a busy Saturday afternoon) and Brian was constantly checking in on us making sure we had everything we needed. His attention to detail was impeccable. They even brought in a laptop so I could put on our own music and play a movie that align with the birthday theme. At the end of the party not only did we didn't have to clean, but Brian assisted me in carrying the gifts to the car thus gentleman truly is an amazing manager wish they were all like him. I recommend any parents, thinking of a venue to look no further than Dave & Busters.
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February 2024 by Rolando Castro Melendez
An amazing place to compete, eat, and play. This is much better than play area from Westfield
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February 2024 by Jose Perez Machuca
It's a kids atmosphere I'm 51 don't t like lots of noise.
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February 2024 by Trinity Rose
The staff are supremely awesome here and made us feel super welcome on my birthday weekend. We felt at home and the everyone was so sweet and attentive. They need all the love they can get here. Really good vibes, really good service.
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February 2024 by Doug Davis
We love the arcade and it's nice that games are rarely broken here (5 stars for the arcade). We've tried eating here a few times and just aren't impressed with the food options or service. Today was a breaking point to prompt a review when there was only one other table of people there for lunch (12:30 on a Saturday) and no one acknowledged us for 15 minutes. I think it's the first time I've ever left after being seated somewhere. A simple "I'll be with you in a second" might have kept us, but honestly, it wasn't busy, so can't think of a great excuse for why we never saw a server. We'll still go for the arcade, but I think we're done with the restaurant side for quite some time.
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February 2024 by Maria Sierra
Love this place my kids have so much fun when they go be going soon for his
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February 2024 by Ev M
50% of the arcade machines were broken. Rude staff. Big fall from grace.
