-
December 2024 by darolyn lux
I’ve been going to this store for so long and today I wanted to return something and tshana which is “the store manager” gave me attitude and said she couldn’t help me because I didn’t have the receive I asked her if there’s something we could do and she said no. I’ve return something without a receipt once before and what they did was give me back the price that the item in the store was. Also the attitude she had was insane idk why they hired people like that.
-
December 2024 by keke miles
Sale association refused to give me my items I purchased online even when presenting my barcode . She told me I had to show my id and the barcode
Receipt did not matter. Nowhere in my order confirmation or receipt does it say I need to present a ID upon arrival which is why I left my purse in the car because my items have already been paid for. I started to walk to my car to get my id but then I thought about it why would I walk all the way to my car through the entire mall to get a I.D when I just walked though the entire mall to find the store. Told the associate to cancel my order . A complete inconvenience and waste of my day . Lost a customer I see why people come in and steal 😂 poor service
-
October 2024 by Karen Saltos
Colorful and comfortable outfit for exploring Singapore!
-
August 2024 by Nancy Carrasquillo
It’s a cool store! My children loved it. One of their favorites to go!
-
January 2024 by AJ Lux
I’m sure it’s not the employees fault. They are probably overworked by a bad manager. But this store is frequently disorganized and staff seem overworked.
-
January 2024 by Nancy Alvarado
Manager literally yelled at me from across the floor. I’m was very upset cuz excuse me who the hell are u? But 1st and for most education before anything not everyone is raised the same. I was goin to shop more but just payed my 2 things and left. And when I was leaving he had the audacity to say have a great day. Very disrespectful and unprofessional will not be goin back and it was my 1st time.
-
June 2021 by Matthew Burke
Sweetest girls ever, I left my bag in store after close & they answered within the first ring when I tried calling THANK YOU QUEENS
-
June 2021 by Jazlene Peguero
This is the worst forever store, i was there buying a shirt (literally i just passed by i saw the shirt that i really wanted), the cashier was so rude and refused to help me becaused its was a 2 pieces set (which i noticed like a hour after payment) so i returned just to see if the other pieces had the supposed matching piece (none of them) so the caishier was just ignoring me like (what do you want me to do? ) and she did nothing and didn't even returnd my money or offer me an apology (and yes i looked at the website for the item i purchased and the whole price i paid for a simple shirt was a 2 pieces set).
-
April 2021 by Anna
Staff and manager were very pleasant to work with, they helped me with an online purchase and I was able to exchange them With no issues. I even bought a couple of extra items. Thank you so much for making the experience in the store a great one. The total upkeep of the store was amazing, super clean and I was able to find things very easily!
-
December 2019 by Courtney G.
I was helped by a nice boy named Luke! He was super helpful! I've been searching for the matching skirt to a top I fell in love with for a New Years outfit. I asked one of the girls if I could somehow order it or if they can somehow place an order for it and have it shipped to the store and they told me no. I came back a week later to see if they got more in and Luke instantly came and helped me and made me feel like he genuinely didn't mind and that he was happy to help. He told me I COULD actually order it online and that he can have it shipped to the store for free! He went out of his way to type in the UPC from the top I wanted and found the skirt online through that! I bought it that day and now I just have to go pick it up in a couple of days! Best customer service I've experience in a clothing store honestly. I never really shopped at forever 21 but since Charlotte Russe closed, it's the next best thing and now I'll definitely keep going back!
-
September 2019 by KEITH POWELL
I'm giving Forever 21 a 5 star rating because that day was a me and grand daughter day and that's where she wanted to go which made her happy, and made me happy. I reallly enjoyed my time with her watching her shop. Thanks Forever 21.
-
September 2019 by Vida S.
I was helped by Gabby and she was great. She has exceptional customer service and went above and Beyond to assure I found what I needed. She has a very genuine personality. Thanks Gabby!
-
August 2019 by Sasha P
My favourite store
-
June 2019 by Lisa M
My favorite
-
February 2019 by Lisa Mwinja
My favorite
