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October 2023 by Jason Green
Just called saved myself a three hour round trip drive. Called a fabric store that sells sewing machines and was quickly told by cutting counter that sorry there is no one here the can answer a question about a sewing machine that they sell. Not even an attempt. Guess I’ll just read online and order on Amazon. First person that answered was pleasant though.
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September 2023 by Abbi Carrier
I love this location and generally the staff is very kind and helpful, but the cashier we had tonight made rude commentary about another customer she helped before us and it was incredibly uncomfortable. I told her the commentary wasn't necessary and she got noticably irritated. Maybe do some required sensitivity or professionalism training with your team to make sure everyone has a good experience.
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May 2023 by Brittani Martin
James is phenomenal and so kind! He helped me out with an online order that wouldn't process properly and was so efficient! Joann's Fabric and Crafts is lucky to have him and he deserves a raise!!!
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April 2023 by Diane Croll
I went to JoAnns to get an 8 x 8" painting framed. The staff members were great and helped me find a great frame material that was 1" wide Although there's a promotion for 55% and then 25% off the price of the frame, it was going to cost just over $100 to frame the painting. Instead, they showed me a stock frame, $19.99 with 40% off, that worked just fine. Although I was disappointed at the cost of the custom frame, I truly appreciate the help I received and am happy with the end result.
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March 2023 by patricia libero
Knowledgeable sales people, very helpful.Great selection of fabric, seasonal items, yarn and so much more
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February 2023 by jennifer U
If you need yarn or fabric they have a HUGE section. It's a nice store but the prices were higher than normal on a lot of items. I was looking for a specific item and could not find one employee to help. I went to Michael's across the street and found exactly what I needed and the prices were great. Unfortunately unless I need yarn for something I will be going across the street.
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January 2023 by Walter Baker
There is still a great after Christmas sale with 80 percent off. Cashier was super friendly and very helpful!
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December 2022 by Marie R.
I had passed by Joann's on multiple occasions, but never had a reason to walk in. Today I thought I would check to see if they had one item. I was totally impressed to find that item immediately in addition to the wide selection of magnificent fabrics, spectacular crafts, extraordinary holiday decor and stunning quilting material merchandise. There were literally floor to ceiling walls of every type and color of unbelievable yards of fabric you could ever need. In addition, there was great merchandise for crafts and holiday decorations. What really stood out in my mind was the level of enthusiasm from all of the employees I interacted with this afternoon. The gal who cut the fabrics was knowledgeable, kind and helpful. The cashier had a great sense of humor and made our shopping there a truly fun experience. Both ladies deserve to be acknowledged for their contributions to the tone and family feel of this amazing store.
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October 2022 by imani moye
Today I had went to a dress store to get some type of alteration on my dress , Psa the dress store told me to go to Joann because they have the perfect fabric pieces that I can find for my dress & that’s it a good store. as I went in there this one lady that works at the desk was very disrespectful and rude this lady told me go online to find it wasn’t even trying to take the time to help me find a fabric that I needed to get and the manger is very nasty and rudeAs well ! Highly wouldn’t recommend for anyone to come here to get fabric if it’s for a dress ! really racist !!!!!
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October 2022 by Vanessa Salazar
JOann companies are thieves they charge an extra 25$ when you purchase a sewing machine just in case you return it and if you return it they charge that fee again and I don't feel like that is fair. They are very expensive but they do have good materials there.
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August 2022 by Lauren Martin
Had everything I came there for and more!!! Always great finds here...unique items and great SALE&CLEARANCE items are always part of there everyday inventory. And with all on display, you will definitely be inspired to bring your project to the next level or create something new?????
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August 2022 by Renee Johnson
It was so hot in there my face was soaking wet. I couldn't stay and have the fabric I liked cut. They need to turn the air up. It wasn't even that hot outside today
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June 2022 by Karishma Domschine
Went to this store for the first time and had a horrible customer service experience. Asked for help from a representative who was in the fabric section (clearly hates her job and is an old woman) and she immediately refused to help me. Then gave me an attitude when I asked for additional assistance. Never shopping here again because of their terrible customer service
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June 2022 by Cynthia Parker
I was looking for tulle and they had iton sale. The sales clerk measuredthe fabric and told me the price. Happy with the product and service
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April 2022 by AEJI STORYTIME Channel for Kids
It was my first time visiting a Joann Store. I ordered everything online when I live in NY now that.I live in Ct I decided to visit the Mildford Store and I loved it. There were two amazing young ladies there that helped me find the fabric I needed. They were so helpful and told me about the store. I had such a good time at the store today.
